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West Vancouver
Sangita Kc

Sangita Kc

Store Cashier, Server, Customer Representative

Accounting / Finance

West Vancouver, Metro Vancouver Regional District

Social


Services offered

Very hard working who is looking for a position in a retail store. I learn tasks quickly and am determined to provide the highest level of service. Friendly, professional demeanor and enjoy collaborating as part of a team. Currently, I am doing a Master's degree in finance. The skills I can offer include analytical and quantitative ability, which I developed through my coursework in customer service.

Approximate rate: CAD$ 17 per hour

Experience

Cashier and Sales Association| BhatBhateni supermarket| Kathmandu, Nepa                        1/2023–03/2024

  • Process cash, debit, credit, and check payments.
  • Operating a cash register (received and counted money)
  • Answered customer questions and helped them with their needs.
  • Be available to assist associates across the store as needed.
  • Sharing product knowledge with customers and accepting and processing customer returns.
  • Handling customer service inquiries and providing a positive customer experience.
  • Cleaning and sanitary workplace and monitored security areas during busy periods.

Sales associates| SalesBerry |Lalitpur NEPAL                                                                          02/2021– 01/2022

  • Deliver exceptional customer service with a friendly and helpful attitude.
  • Collaborate effectively with colleagues as a team player.
  • In-depth product knowledge, including features and benefits.
  • Actively listen to customers to grasp their preferences and needs.
  • Swiftly resolve customer issues to ensure satisfaction.

CUSTOMER CARE REPRESENTATIVE| Smart Telecom, Nepal                                                  01/2021–02/2019

  • Handle customers’ inquiries.
  • Received phone calls and resolved network problems by clarifying the customer's complaint.
  • Enhanced customer satisfaction by promptly addressing.
  • concerns and providing accurate information.
  • Prepare daily reports on sales and deliver monthly reports.
  • A follow-up call to ensure resolutions.

Education

MASTER OF BUSINESS ADMINISTRATION |University Canada West                                      (04/2024-Running)

MASTER OF BUSINESS ADMINISTRATION | Uniglobe College Pvt. Ltd                             (08/2019 – 09/2022)

BACHELOR OF BUSINESS ADMINISTRATION |Pokhara University,                                           (01/2014 - 12/2018)

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