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Sangita Kc
Services provided: General Sales
About Sangita Kc:
Very hard working who is looking for a position in a retail store. I learn tasks quickly and am determined to provide the highest level of service. Friendly, professional demeanor and enjoy collaborating as part of a team. Currently, I am doing a Master's degree in finance. The skills I can offer include analytical and quantitative ability, which I developed through my coursework in customer service.
Experience
Cashier and Sales Association| BhatBhateni supermarket| Kathmandu, Nepa 1/2023–03/2024
- Process cash, debit, credit, and check payments.
- Operating a cash register (received and counted money)
- Answered customer questions and helped them with their needs.
- Be available to assist associates across the store as needed.
- Sharing product knowledge with customers and accepting and processing customer returns.
- Handling customer service inquiries and providing a positive customer experience.
- Cleaning and sanitary workplace and monitored security areas during busy periods.
Sales associates| SalesBerry |Lalitpur NEPAL 02/2021– 01/2022
- Deliver exceptional customer service with a friendly and helpful attitude.
- Collaborate effectively with colleagues as a team player.
- In-depth product knowledge, including features and benefits.
- Actively listen to customers to grasp their preferences and needs.
- Swiftly resolve customer issues to ensure satisfaction.
CUSTOMER CARE REPRESENTATIVE| Smart Telecom, Nepal 01/2021–02/2019
- Handle customers’ inquiries.
- Received phone calls and resolved network problems by clarifying the customer's complaint.
- Enhanced customer satisfaction by promptly addressing.
- concerns and providing accurate information.
- Prepare daily reports on sales and deliver monthly reports.
- A follow-up call to ensure resolutions.
Education
MASTER OF BUSINESS ADMINISTRATION |University Canada West (04/2024-Running)
MASTER OF BUSINESS ADMINISTRATION | Uniglobe College Pvt. Ltd (08/2019 – 09/2022)
BACHELOR OF BUSINESS ADMINISTRATION |Pokhara University, (01/2014 - 12/2018)
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