Santhosh Rajendran

Aspiring Scrum Master | Experienced Account Manager | Sales Operations Professional | Sales Operations Team Leader | Customer Success

5+ years' experience in sales operations & account management
Passionate about tech & helping clients achieve goals
Certified Scrum Master
Project Management & Computer Applications background
Strong communication, collaboration & problem-solving skills
Seeks role utilizing Agile, supporting clients & problem-solving

Driven Sales Professional with 5+ Years of Experience

• Managed assigned accounts, exceeding targets and achieving high customer satisfaction.
• Cultivated strong relationships, identifying client needs and recommending solutions.
• Led and mentored a team, fostering collaboration and growth within a dynamic environment.
• Proficient in pipeline management, target achievement, and communication strategies.
• Adept at utilizing CRM software and navigating complex sales cycles.
• Eager to leverage skills and experience in a new and challenging opportunity.

Highly motivated professional with a Master's degree in Project Management (Centennial College, 2011-2013) and a strong foundation in computer applications (Bachelor's in Computer Applications, Bharathiar University, 2008-2011). Proven ability to manage projects effectively, with expertise in areas like:

• Project Management Principles: Business Communications, PMO Fundamentals, Contract & Procurement Management, Risk & Quality Management, Project Leadership, Business Principles & Requirements, Project Planning & Scheduling, Project Management Tools & Applications, Project Estimation & Cost Management, International Project Management & Professional Responsibilities.
• Agile Methodologies: Certified ScrumMaster (CSM) with experience in applying Scrum practices for efficient project execution. ( 2024 ) 
• Technical Skills: Programming Languages, Scripting, Web Technology, Server Administration, Cloud Computing, E-commerce, Accounting, Internet Technology, Database Management.