About Santiago Rey:
- Strong communication skills, listen effectively, describe and explain information to others effectively understanding personal and cultural differences
- Excellent customer services
- Prioritize duties, manage time effectively, highly motivated toward goal achievement
- Follow required policies and procedures abiding by personal and professional ethics
- Punctual and reliable.
- Keep a positive attitude and a good sense of humour
Experience
SVS Marketing
November 2022 - today
- Shipping department, managing orders to fulfill. Liaison with FEDEX, UPS, and Purolator to ship and handle orders
Mellow Walk Footwear
January 2020 - October 2022
- Invoicing and fulfilment for sales orders .
- Completing sales orders for Shipping Department. Printing labels and compare prices for different curriers such as Purolator, UPS, FedEx etc.
- Account payables, receivables, and support for payroll
- Customer services: incoming calls from customers.
SVS Marketing
November 2017 - September 2019
- Shipping department, managing orders to fulfill. Liaison with FEDEX, UPS, and Purolator to ship and handle orders
- Verify that the location of the products are the same in the system and physically at the warehouse
David Youngson and Asoc.
Toronto, 2014 – 2017
- Follow up on open orders and resolving unshipped orders.
- Responsible for electronic data transfers (EDI) between DYA and suppliers.
- Team lead for bi-annual trade show activities.
Galloway Consulting Group. Bookeeper.
Toronto, 2012 – 2014
- Bookeeping for small companies, entering data, paying monthly taxes and filing using quickbooks.
Clerical Assistant. COSTI Immigrant Services at the Corvetti Education Centre.
Toronto. 2009 - 2012
- Assist with all intake process and provide accurate and timely information to clients, part of LINC for Seniors, assisted all aspects of Seniors ESL students.
- Successfully identify and resolve customer problems which lead to excellent customer relations
- Follow through with tasks according to priorities and deadlines
- Work as front desk receiving incoming calls from possible COSTI Clients.
Education
Four years towards B. Ed. Central University of Venezuela.
Caracas, Venezuela. 1985-1989
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