Satya Mandiga

Accomplished IT strategist and leader with over three decades of success in driving data, integration, solution architecture, delivery, and operations. Expert in crafting and implementing integration solutions that enhance business efficiency and propel growth across diverse industries. Recognised for exceeding client expectations, providing strategic direction, and fostering business agility. Proven leadership in:

• Digital Transformation: Successfully led the shift from on-premise solutions to a leading cloud platform, achieving significant market competitiveness. 
• Strategic Expansion: Spearheaded key acquisitions that expanded reach into valuable new markets. 
• Integration Expertise: Established & directed an Integration Centre of Excellence, optimising operational efficiency & delivery of middleware projects.
• Technical Acumen: Agile & Scrum Master with deep expertise in integration technologies like webMethods Suite, IBM WebSphere, and MuleSoft etc.
• Client & Stakeholder Collaboration: Forged strong relationships with clients & stakeholders to ensure solutions aligned perfectly with business objectives.
• Built and Empowered High-Performing Teams: Cultivated a culture of innovation and collaboration, building teams that consistently exceeded client expectations and delivered impactful results. Facilitated training programs on EDI, EAI, SAP (SD & Treasurer), and WebMethods.
  
  👉 SPECIALITIES: IT Strategy, Vision & Mission ~ Roadmap Planning ~ Portfolio/Project Management ~ Enterprise Application Integration Architecture ~ Solutions Architecture & Integration ~ Digital Transformation ~ Cloud Architecture & Migration ~ Business Acumen ~ IT Security, Risk, Governance & Compliance ~ Change Management ~ Stakeholder Management ~ People Management & Development Order-to-Cash (O2C) processes.
  Operational Leadership:
  Strategic Planning: Developed and executed strategic plans, promoting growth and adaptability.
  Team Building & Management: Built and led high-performing teams, fostering innovation and collaboration.
  Skills: Delivery Management, SAP S/4HANA. Cross-functional Team Leadership · IT Management · Strategic Planning · SAP IS/CPI · SAP PI/PO · webMethods · Mulesoft · TIBCO · IBM IIB · EDI · SAP SD · SAP MM · SAP PP · SAP FICO · O2C

Billennium IT Inc, Mississauga, ON, Canada || June 2024 – Present

ERP Solution Architect

Spearheaded the alignment of ERP solutions with company standards at Billennium, delivering hands-on expertise in SAP development while simplifying processes and harmonising operations across teams to enhance productivity by 30%.

As an SAP integration project manager plays a crucial role in overseeing and executing projects related to SAP implementations, with a specific focus on integrating SAP systems with other in-house systems or external applications.

Deliverables:

• Create detailed process maps for order management, pricing, delivery, billing, and customer payments, aligning with business objectives and SAP best practices.
• Translate business requirements into functional specifications and provide innovative, scalable solutions to improve O2C processes.
• Implement and configure O2C processes such as sales order processing, pricing, delivery, invoicing, credit management, and customer payments.
• Strengthen SAP practice being a technical interview panel, resource alignment, presales, and solution advisory.
• Strong expertise in hands-on design, build, and support of BTP technologies, such as SAP Cloud Foundry, SAP HANA, SAP Fiori,(both RAP and CAP), and SAPUI5.
• Proficient in programming languages like ABAP, Java, and C#,
• Knowledge of S4/HANA backend standard services for various functionalities.
• Expertise in integration with webMethods, Microsoft, SAP CPI, and other middleware.
• Facilitated thorough discussions on S4/HANA's operational methodologies within diverse teams of over 15 members monthly, ensuring alignment with corporate standards while enhancing knowledge-sharing practices throughout the organisation.
• Experience with tools like Jira, Solman, and ServiceNow.

Technologies: SAP S4 Hana Sales, SAP Cloud Integration, SAP API Management, SAP BTP and Mulesoft

NTT Data Canada, Inc, Halifax, NS, Canada || July 2022 – June 2024

Technical Solution Architecture Sr. Specialist (Director)

Technologies: SoftwareAG webMethods 10.2 & webMethods.io, Linux, Oracle, EDIFACS, Teradata | Domain Expertise: Healthcare

Key Impact Areas & Milestones: 

Environment Management/Strategic Leadership and Team Management

• Led the Integration Centre of Excellence (CoE) for SoftwareAG webMethods and EDI, fostering best practices and knowledge sharing.
• Secured and delivered mission-critical projects for Point32Health, with expertise in tailoring solutions to client needs in the healthcare sector.
• Streamlined the release management process, resulting in improved project delivery timelines by 30% and reduced risks by 40%.
• Mentored and coached technology teams, building and leading a high-performing team of 20 resources.

Solution Architecture and Integration, Project Management & Release Management

• Successfully managed lower environment refreshes and consolidated standards and processes after a major client merger, achieving a reduction of 120 man-hours per environment.
• As Release Manager for internal client projects, ensured smooth deployments and saved costs by reducing redeployments through meticulous tracking of deployment instructions.
• Leveraged ServiceNow and Spyder tools to address potential issues, preventing client escalations and reducing support tickets by 30%.
• Identifying and mitigating potential technical risks while implementing robust security measures to protect client data.
• Architecting and governing multiple environments, fostering stability and control.

Pre-Sales Support and Client Relationship Management

• Collaborating with clients to understand and translate business requirements into technical solutions.
• Played a key role in pre-sales activities by crafting compelling RFPs, aligning resources, and providing initial support for new team members. 
  • Contributed to the presales team’s success in winning two large implementations in 2022-2023.

NTT Data GDS Pvt. Ltd., Hyderabad, India || Jan 2012 – Jul 2022

Growth Path: Manager/Sr. Manager: Jan 2012 – Dec 2018 ; Technical Solution Architecture Sr. Specialist (Ass. Director): Jan 2019 – Jun 2022

Technologies: SAP ECC 6.0, EDI (Sterling Integrator, Gentran), Software AG webMethods (7.2–9.6), IBM IIB, SOA, Java

Domain Expertise: Retail, Manufacturing, Automobile, Industrial Solutions, Energy Management

Highlights:

• Delivered a large-scale SAP implementation for GE Industrial Solutions, ensuring on-time and within-budget delivery.
• Led a team of 25 in migrating Honeywell's EDI landscape from IBM Gentran to IBM Sterling B2Bi, resulting in a 32% revenue increase for the client and a 20% increase in resource utilisation for NTT Data.
• Directed the design and development of SOA-based Java enterprise applications, including 100 interfaces for SAP and Software AG webMethods global roll-out. This work leveraged published/subscribed SOA and EDI-flat file design patterns.
• Championed Integration Excellence
  • Established an Integration Centre of Excellence (CoE) for EAI & EDI, providing oversight to design, architecture, and pre-sales activities.
  • Led the implementation of Agile Scrum methodology, facilitating successful project delivery.
  • Grew the team from 18 to 50+, fostering talent development and resource management expertise.
• Streamlined Cloud Migration: Migrated 1,000 EDI transactions to a cloud-based system, enhancing efficiency and client satisfaction.
• Enhanced Client Governance: Implemented standardised templates and processes, improving the client's governance model.

Technical Manager || Ascendum Solutions India Pvt Ltd, Bangalore, India || Jan 2011 – Dec 2011

Technologies: SAP ECC 6.0, Software AG webMethods (7.2), Gentran, Java | Domain Expertise: Retail

Highlights:

• Led successful SAP implementation and EAI projects for retail clients: 
  • Directed a year-long SAP (ECC 6.0) implementation, spearheading multiple EAI (WebMethods, SAP NetWeaver, Oracle Fusion, JCAPS) consulting projects to streamline the client's IT landscape. 
  • Collaborated effectively with the client team to ensure project alignment and successful delivery.
• Technical Expertise and Team Development:
  • Managed middleware projects for a major retail client (Kroger) leveraging Software AG webMethods.
  • Trained a team of 25+ new campus recruits in Java, middleware, and ERP, effectively building a skilled, project-ready workforce.
• Built & sustained strong relationships with the client's C-level executives through frequent interactions, fostering trust and open communication.

CEO & Principal Consultant || NTVI Pvt. Ltd., Hyderabad, India || Jun 2009 – Dec 2010

Technologies: SAP ECC 6.0, Software AG webMethods, Gentran, MS.NET, Java | Domain Expertise: Retail

Highlights:

• Successfully managed a long-term project for a major retail client, leading a team of 30 resources in developing a B2B application for cold storage and vendor operations, ensuring efficient supply chain management.
• Delivered Integrated Technology Solutions: Spearheaded SAP (ECC 6.0) implementation, product development, and EAI/outsourcing consultancy, providing comprehensive technical expertise and strategic guidance.
• Championed Innovation and Team Building:
  • Led a team in developing both desktop and web-based products using MS.NET and Java technologies.
  • Fostered a culture of innovation, building a dedicated team of talented professionals to execute complex projects successfully.
• Founded NTVI Pvt. Ltd. to fill the gap left by Brigus India's collapse, specialising in completing unfinished ERP implementations.
• Delivered training on Software AG webMethods & J2EE methodologies for various clients, including Wipro, AXA Insurance, Hexaware, & Infosys.

Practice Head (ERP)/Sr. Delivery Manager || Bhrigus Industries India Ltd., Hyderabad, India || Feb 2008 – Jun 2009

Technologies: SAP ECC 6.0, Software AG webMethods, Gentran | Domain Expertise: Retail, Wholesale, Pharmaceuticals

Highlights:

• Directed a team of 60 consultants in deploying SAP ECC 6.0 and Oracle 11i EBS solutions for three clients in the pharmaceutical, wholesale, and retail sectors, demonstrating strong adaptability and industry knowledge.
• Delivered Value Through Strategic Project Management:
  • Oversaw P&L management, ensuring project progress and budget adherence.
  • Conducted regular status meetings, communicated milestones, and proactively requested resources for project success.
  • Provided technical leadership and client/partner/vendor management, fostering seamless collaboration.
• Championed Talent Development and Team Building:
  • Led a team of 70-80 resources across multiple projects (Practice Head - Enterprise Service Division).
  • Implemented team development initiatives, including recruitment, training, knowledge transfer, and mentorship.

2017-2018                 MSc - IT   AN University | Distinction  | 65%

1990-1992                 PG Diploma in Computer Applications (PG DCA) | Brain Tech Institute | Distinction | 82%

2003-2005                PG Diploma in Communication Management (PG CM) | USQ University | Executive | GPA -4