Saujanya Sigdel

Motivated and adaptable professional with strong academic achievements. Skilled in customer service, organization, and teamwork with hands-on experience in retail, administration, as well as technical roles. Reliable, detail-oriented, and eager to contribute to diverse industries including customer services, restaurants, warehouses, office support, and IT.

I am a dedicated professional with diverse experience in customer service, accounting, and computer operations across retail and educational sectors. My background combines technical proficiency with strong interpersonal skills, enabling me to deliver exceptional results in fast-paced environments.

Most recently, I worked at No Frills in customer service, where I managed daily customer inquiries, resolved concerns efficiently, and ensured smooth store operations. This role strengthened my ability to communicate effectively under pressure and maintain a customer-first approach.

Prior to this, I served as an Accounting Assistant at a school and as a Computer Operator in Nepal. These positions enhanced my organizational capabilities, attention to detail, and understanding of financial processes. I am proficient in Jira, a widely-used platform for managing customer interactions and streamlining workflow efficiency.

I pride myself on my ability to strictly adhere to company protocols and procedures, ensuring operational consistency and compliance. My adaptability allows me to quickly learn new systems and processes, making me a valuable asset in dynamic work environments.

I am currently authorized to work in Canada and am seeking full-time opportunities where I can leverage my diverse skill set to contribute to organizational success while continuing to develop professionally.

Diploma in Computer System Technician, where I gained comprehensive knowledge in computer hardware, software systems, networking, and technical troubleshooting. My coursework included system administration, IT support, and database management, preparing me for technical roles across various industries.