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Shaiphali Garg

Shaiphali Garg

Front Desk Ambassodar

Customer Service / Support

Waterloo, Ontario

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About Shaiphali Garg:

I am a passionate Hospitality geek who always on top notch to provide excellent services to guests and make their experience mesmerizing. 

Experience

  • Greetings and welcoming to all guests.
  • Attending phone calls, making reservations, handling cash.
  • Taking check-in and Check-out, handing over guest room keys and colleting folio bill at the end of stay.
  • Maintaining Relationships with internal and external members.
  • Promoting the loyalty program of the brand and provide support in terms of opting it.
  • Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself.

Education

Pursuing Post Graduate Certificate Program in Global Hospitality Management from Conestoga College, Waterloo Campus.

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