About Sabeen Abdullah:
Detail-oriented proactive and self-starting professional with a strong dedication to delivering high-quality support in a complex and demanding corporate environment. I am focused and committed to delivering exceptional services that drive sales and reflect the brand's values. With a strong foundation in communication and a customer-centric approach and strive to achieve operational excellence. Contributing to a team that values inclusivity, creativity, and a "can do" attitude. Outstanding communication skills and proven track record of exceeding goals in service level agreements and compliance. Independent decision-maker skillful in individual and team environments. Analytical, multilingual, passionate, enthusiastic, energetic, knowledgeable and driven to be successful.
Experience
- Proficient in using marketing tools & software: Google G Suite, Google Analytics, CRM, HubSpot, LinkedIn, Linkedin Sales Navigator.
- Strong analytical skills and attention to detail.
- Experienced in social media management.
- Highly organized with the ability to manage multiple projects and meet deadlines.
- Strong organizational abilities for handling multiple tasks, crucial in a retail setting and work well under pressure.
- Customer-centric mindset and dedication to delivering exceptional service.
- Attentive listener comfortable initiating and building relationships with diverse client demographics in various languages.
- Excellent written and verbal communication skills.
- Proficient in time management, prioritizing tasks and manage time effectively to handle multiple customer inquiries.
- Customer service expertise, including IT proficiency and creative tasks and safety minded.
- Team player with a collaborative mindset.
- Proficiency in multiple languages serving diverse customer bases.
- Quick learner, observant and strategic thinker whereas highly organized and detail-oriented with strong organizational and project management skills.
- Maintaining composure and a positive attitude in high-stress situations.
- Ability to handle customer complaints and conflicts professionally and effectively.
- Experienced leading and participating in project teams and brand engagement.
Education
Bachelors degree in Business Managment
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