Sarina Neupane

I am a recent graduate of a Computer System Networking diploma program and am currently seeking entry-level positions or internships to gain hands-on experience in IT support and help desk roles. I have a strong foundation in troubleshooting, networking, and customer service, and I’m eager to apply my technical skills in a professional setting. I’m passionate about helping people resolve their IT issues and looking forward to contributing to a team while further developing my skills.

I have over a year of experience in customer service, where I honed my skills in communication, problem-solving, and multitasking. In my previous roles, I handled tasks like processing transactions, assisting customers, and managing schedules. I’ve also gained valuable experience managing front-desk duties such as answering phones, greeting visitors, and ensuring the smooth operation of day-to-day activities. This background has equipped me with the ability to handle administrative responsibilities efficiently while providing excellent customer support.

I hold a diploma in Computer System Networking, which has strengthened my technical skills and ability to work in fast-paced environments. While my studies were more technical in nature, they helped me develop strong organizational and multitasking abilities, both of which are valuable in administrative roles. Additionally, my education has given me the ability to quickly adapt to new technologies and systems, which would be useful in managing office equipment and software.