Sherline Warren

Dedicated IT Professional with over 15 years Financial Banking and Insurance experience supporting systems, applications and small to large IT Projects. Pursuing a successful career with your organization to utilize my IT Business Analyst, IT Project Management, Governance & Audit, IT Process Improvement and Documentation skills.  

Very passionate about Audit, Compliance, Governance, Process improvement and documentation. 

Working Experience & SKILLs:

• Waterfall & Agile Methodologies
• Agile Project Management
• Business Requirements
• IT and Business Audit
• IT Process Improvement
• Analytical Thinking & Problem Solving
• Service Asset & Configuration Management (SACM)
• Software Development Life cycle (SDLC)
• Information Technology Infrastructure Library (ITIL)
• Incident, Change, Problem & Release Management
• Hardware Asset Management (HAM)
• Software Asset Management (SAM)
• IT Asset Management Systems & Tools
• ServiceNow HAM & SAM
• Audit, Compliance & Governance
• Test Environments
• Vendor Management

Areas of IT Working Experience:

• Change Management
• IT Infrastructure 
• IT Asset Management (HAM & SAM)
• Information Security
• Capital Markets
• Audit & Governance
• Agile Project Management
• Application Access Management

Bachelor in Computer Information Systems, DeVry University