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Sherline Warren

Sherline Warren

IT Professional (BSA, BA & Governance)

Technology / Internet

Toronto, Ontario

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About Sherline Warren:

Dedicated IT Professional with over 15 years Financial Banking and Insurance experience supporting systems, applications and small to large IT Projects. Pursuing a successful career with your organization to utilize my IT Business Analyst, IT Project Management, Governance & Audit, IT Process Improvement and Documentation skills.  

Very passionate about Audit, Compliance, Governance, Process improvement and documentation. 

Working Experience & SKILLs:

  • Waterfall & Agile Methodologies
  • Agile Project Management
  • Business Requirements
  • IT and Business Audit
  • IT Process Improvement
  • Analytical Thinking & Problem Solving
  • Service Asset & Configuration Management (SACM)
  • Software Development Life cycle (SDLC)
  • Information Technology Infrastructure Library (ITIL)
  • Incident, Change, Problem & Release Management
  • Hardware Asset Management (HAM)
  • Software Asset Management (SAM)
  • IT Asset Management Systems & Tools
  • ServiceNow HAM & SAM
  • Audit, Compliance & Governance
  • Test Environments
  • Vendor Management

 

Experience

Areas of IT Working Experience:

  • Change Management
  • IT Infrastructure 
  • IT Asset Management (HAM & SAM)
  • Information Security
  • Capital Markets
  • Audit & Governance
  • Agile Project Management
  • Application Access Management

 

Education

Bachelor in Computer Information Systems, DeVry University

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