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Veenu Goyal

Veenu Goyal

Tech-enthusiast, thrives at growth and creativity
Toronto, Ontario
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About Veenu Goyal:

I'm about People, Products, Strategy and Insights. I bring order to chaos through design thinking, relational intelligence, inspirational leadership, domain knowledge, and insight towards the development of user-centric digital technology solutions meeting customer, market & business needs. Meaningful Impact is my why and Technology is my how. I enjoy building impactful, new things in a collaborative setup - one of the reasons I enjoy Product Management.

My current expertise lies in business strategy, client/ stakeholder management & agile project management. Before my MBA, I worked as a professional in leading IT services providers and designing solutions for US-based Healthcare Organizations for 4 years.

I believe in the concept of lifelong learning. I am constantly learning and unlearning, challenging assumptions, and adjusting my lenses to the world. This led to my decision to uproot myself from India and move to Toronto聽馃嚚馃嚘 to pursue my MBA at Schulich School of Business, York University, where I plan to specialize in Digital Transformation and Marketing.

Experience

Professional Services

Developed an architecture to automate the testing process of apps through a JavaScript scheduler, leading to a $50K of cost savings and 30% process enhancement compared to prior manual deployment of applications

Designed the product roadmap for cloud migration with technical, functional and resource requirements with senior product managers. Reduced sprint time by 50% and automated the production deployment activities by setting up CI/CD process using GitHub and Jenkins

Built pipeline of restful API鈥檚 & flat files to simplify processing of unstructured files, leading to $3M engagement with Cigna

Directed a team of 6 to launch new product FHIR through which Patients can view their information using APIs, strengthening 20+

business partnerships; increased MAU by ~30% (base ~70K) within 2 months of launch Product Improvement and Process Optimization

Improved production deployment efficiency by 30% by spearheading the design and code reviews, less operational activities

Saved 60 man-hours/month, and improved team鈥檚 visibility and engagement by publishing 50+ solution-oriented articles which

have garnered 1000+ views

Implemented 2 new product features using integration with ActiveMQ and JMS Queues to improve the error reporting, reduced

labor time and bottlenecks helped save costs by $12,000 per annum

Reduced production incidents by 50% because of improved code, strong governance process, reduced latency, and better platform

stability. Saved build efforts up to 30% by developing code components and promoting its reusability in team through KT sessions

Strategized digital solution for onboarding process to production environment for all new team member.

Conducted user analysis quarterly to plan for enhancements in reporting and application features

Led on-site training projects as a subject-matter-expert; Created a video-based training module & designed questions for the

training certification, saving 20+hrs per batch for the team; trained 21 new recruits over the course of 45 days

Built and maintained a relationship with USA customers by advising customers regarding maintenance of diverse software systems;

eventually resulting in 3 long term projects being implemented

Conducted customer interviews with 50+ customers from all over US to prioritize feature set and user-stories of MVP.

Consolidated feedback from business stakeholders and product marketing teams to build product roadmap

Acted as a core member in recruitment and organizational development, building a team from 15 to 25+ associates

Education

Schulich School of Business, York University

Master of Business Administration, Major in Digital Transformation and Marketing

Vice President of Business Technology Management Association | Finalists in Deans Cup case competition

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