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shivani bhardwaj

shivani bhardwaj

Customer Service Representative

Customer Service / Support

Sydney, Nova Scotia

Social

About shivani bhardwaj:

Customer Service Representative with one year of prior experience resolving service concerns of customers. Being a team player, smoothly solved challenges and surpassed Store's goals every month. 

Experience

Work Experience

Customer Service Representative

D – Mart, Indirapurum, UP, India (July,2022 – Nov, 2022)

  • Customer Service both in person and via calls/ emails/ social media like Facebook.
  • Assist with placement of orders, exchanges or refunds.
  • Restocking and rearranging the shelves and labelling the categories
  • Assisted with organizing special sales or promotion events
  • Assisted Management and customers as needed like locating the items
  • Being versatile and quick learner, used to get called on additional shifts to fill in the place of other staff like cashier

.

           Receptionist

           Quantum Physical Therapy and Wellness Centre, Delhi, India (Nov,2021 – June, 2022)

  • Assisting queries of clients and collaborators  
  • Billing of the treatment
  • Scheduling the appointments, getting feedbacks and resolving complains
  • Responsible for retention of old clients and getting new on board

 

Education

Pursuing Health Care Management in Cape Breton University

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