About shivani bhardwaj:
Customer Service Representative with one year of prior experience resolving service concerns of customers. Being a team player, smoothly solved challenges and surpassed Store's goals every month.
Experience
Work Experience
Customer Service Representative
D – Mart, Indirapurum, UP, India (July,2022 – Nov, 2022)
- Customer Service both in person and via calls/ emails/ social media like Facebook.
- Assist with placement of orders, exchanges or refunds.
- Restocking and rearranging the shelves and labelling the categories
- Assisted with organizing special sales or promotion events
- Assisted Management and customers as needed like locating the items
- Being versatile and quick learner, used to get called on additional shifts to fill in the place of other staff like cashier
.
Receptionist
Quantum Physical Therapy and Wellness Centre, Delhi, India (Nov,2021 – June, 2022)
- Assisting queries of clients and collaborators
- Billing of the treatment
- Scheduling the appointments, getting feedbacks and resolving complains
- Responsible for retention of old clients and getting new on board
Education
Pursuing Health Care Management in Cape Breton University
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