Shivati Verma

With over five years of experience in the customer service industry, I have honed my skills in managing high volumes of inquiries, providing technical support, and leading teams to achieve exceptional performance. In my background includes roles about customer service positions, where I consistently delivered high customer satisfaction and efficient problem resolution, both in-office and remotely.

I have over five years of experience in the customer service industry, specializing in managing high volumes of inquiries, providing technical support, and leading teams. In my roles at banking Advisor and technical advisor, I consistently achieved high customer satisfaction and efficient problem resolution, excelling both in-office and remotely. My skills include effective communication, problem-solving, and proficiency with various CRM and collaboration tools.

I don't have similar education , however I have done diploma in Culinary Arts which was of course the starting point of learning customer skills and communication skills.