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Thunder Bay
Shruti Patel

Shruti Patel

Student at Confederation College

Healthcare

Thunder Bay, Ontario

Social


About Shruti Patel:

Pursuing Pharmacy Tech.

Experience

Tim Hortons - Team Member (November 2023 – June 2024)

Prepared and served a variety of food and beverage items while ensuring food quality and safety standards.

Maintained a clean and organized workspace to promote efficiency and guest satisfaction.

Handled cash transactions accurately and managed inventory effectively.

Provided friendly and efficient customer service, contributing to a positive guest experience.

Collaborated with team members and demonstrated strong communication skills in a fast-paced environment.

 

Customer Service Representative October 2022 – April 2023
Pharma Plus Ltd / Lusaka, Zambia

Handled customer inquiries, answered questions, and resolved problems in a timely manner.

Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales.

Followed ‘Up-Selling’ techniques and sales strategies in order to maximize the sales.
Cashier January 2022 – August 2022

 


Shoprite / Lusaka, Zambia

Provided excellent customer service by assisting members, answering inquiries, and addressing concerns.

Handled cash transactions.


Scanned goods and ensure the pricing is accurate, issue receipts, refunds.

Collected payments in cash and credit.

January 2022 – August 2022

Education

Pre- Health Sciences - Centennial College.

Pharmacy Technician - Confederation College.

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