Simranjeet Kaur

• Scheduled meeting and responded to clients with phone calls and emails.

• Resolved customer complaints, guide them and provided relevant information

• Coordinated office activities and operations to secure efficiency and compliance to company policies.

• Supervised administrative staff and divided responsibilities to ensure performance.

• Kept stock of office supplies and place orders when necessary.

• Created and updated records and databases with personnel, financial and other data

• Tracked stocks of office supplies and place orders when necessary and submitted timely reports.

• Did quality check on devices before buying and selling them.

• Did quality inspection on iphones, android, ipads, laptops.

• Dealt with second hand phones.

• Detailed reporting about devices.

• Identifyied defects and defaults on devices and sent them for repair.

• Asked customers about malfunctions

• Diagnosed technical problems and ordering replacement parts

• Performed repairs, updating mobile phone software, and writing service reports.