Siobhan Neville

Accessibility Operator / Closed Captioning Editor

Bell Media, Toronto, ON                                                                                                           2019 - Present

• Captioned and transcribed programs and promos for all of Bell Media's channels, both remotely and in-house
• Acted as lynchpin on evening shift to troubleshoot and ensure shows were processed
• Worked efficiently using Bell Media's closed-captioning style and standards, exceeding targets and excelling in accuracy. Regularly volunteered to complete overflow and last minute items
• Worked closely with a fantastic team to problem solve, share tips and discuss language, style and descriptor issues. Contributed regularly and enthusiastically to the daily meetings
• Communicated clearly with the captioning administrative team flagging issues and ensuring deadlines were met
• Trained on Eclipse AccuCap Broadcast Captioning for voice-activated live captioning 
• Used Word short-forms and macros, Dragon software, AI, and created templates in order to produce transcripts efficiently
• Evaluated the team's captioned files according to Canadian NER Evaluation Guidelines
• Quickly tweaked and adjusted live files after airing in order to re-broadcast
• Adapted scripts and previous captions into CaptionMaker to conform with Bell Media's captioning style and standards

Court Reporter / Authorized Court Transcriptionist

Superior Court of Justice, Ministry of the Attorney General, Toronto, ON                                 2013 - 2019

• Ensured the effective operation of Ministry approved court-recording devices 
• Made annotations to the court record in accordance with Ministry Annotation Standards for Digital Recordings
• Ensured the security of the court recordings, safeguarding against unauthorized access or copying
• Provided certified transcripts to the judiciary, counsel and stakeholders in a timely manner, following the guidelines of the Court Transcripts Standards and Procedure Manual
• Spoke publicly during court proceedings in order to seek clarification and ensure audio was being recorded clearly

Closed Captioning Editor 

Alliance Atlantis / CanWest Global / Shaw, Toronto, ON                                                             2002 - 2012

• Using Softel Swift, transcribed, edited and formatted quality captions for a wide variety of television programming in a timely manner
• Used judgment in order to effectively convey spoken dialogue through punctuation, sentence structure, timing, shaping of captions, and descriptors 
• Thoroughly researched the spelling and use of terms, slang, other languages and dialects, and song lyrics
• Used judgment in order to adapt captions to commercial breaks and shows with on-screen graphics

Master of Arts (English) 
 Bachelor of Arts in Humanities 
ILCO Law Clerk certification
Authorized Court Transcriptionist