Sirine Bahloul

Highly organized and reliable client care representativewith excellent work ethics, experienced in the hospitalityindustry and dedicated to maintaining the highest quality standards. Team-oriented and genuinely passionate for delivering premium client care and helping clients of diverse cultural background in their needs.

Greeting and receiving visitor to Client Care and CLARC Services, providing with information in a professional and friendly manner

• Creating cases and verifying clients’ information using multiple databases

• Booking appointments for Language Assessment, Educational Counselling and Employment Services, processing information in Salesforce

• Processing responses to clients’ inquiries on Salesforce, reviewed database and removingduplicate information
 

• Performed and documented routine inspection and maintenance activities

• Cleaned, stocked and supplied designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents and restroom cleaning)

• Carried out heavy cleaning tasks and special projects

• Notified management of occurring deficiencies or needs for repairs

• Stocked and maintained supply rooms

• Collaborated with a team of three

Higher Institute of Industrial Management (2 years)​2014