Sonali Sachdev
Customer Service / Support
Services offered
I have worked as a Customer Service Representative for the past 2 years, gaining valuable experience in assisting customers and resolving their inquiries.Outside of work, I am passionate about continuous learning.I look forward to contributing my expertise to your organization and helping create positive customer experiences.
Experience
Presently, I am working as a Customer Service Representative at Simply Elegant Flowers, where I provide exceptional customer service, assist with floral arrangements, and handle financial transactions. Prior to that, I owned an Indian Clothing Store in India from January 2020 to 2022, where I managed inventory, engaged customers, and offered personalized assistance.
Education
I am currently pursuing a Post-graduate Diploma in Full Stack Web Development at Conestoga College in Kitchener, ON. I also hold a Bachelor of Technology in Computer Science from the University of Petroleum and Energy Studies in India, which I completed in November 2018, with specialized coursework in Communication Skills.
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