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Downtown Halifax
sri kalyani

sri kalyani

Salesforce admin and Project Coordinator

Technology / Internet

Downtown Halifax, Halifax Regional Municipality

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About sri kalyani:

Experienced Salesforce administrator who can support end to end operations of an organization. Has ability to work with business users as well as developer. A go to person for all the business needs.

Experience

  • A certified and resourceful Salesforce Consultant with over 7 + years of experience in Salesforce Administration , Configuration and Implementation.
  • Worked as Team Lead for production support around 4 years.
  • Experienced in analyzing business requirements and implementing specifications to Salesforce.
  •  Working experience on Sales cloud, Service cloud, Partner portal/ communities.
  • Worked on CRM Analytics a salesforce product and maintained as needed.
  •  Worked with Jitterbit and Data loaders tools to feed data into Analytics and Salesforce Core.
  •  Knowledge on with Agile and Waterfall methodologies.
  •  Good knowledge in all phases of SDLC including requirements gathering and analysis through configuration &
    customization.
  •  Experienced working with ServiceNow and Jira ticketing tools.

Education

Bachelor of Science: Computer Science (04/2012)

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