About Steph Schreiber:
Hello! My name is Steph, and I am a dedicated and friendly professional. With 10+ years of experience in the administrative field, I have honed my skills in customer service, communication, and organization. My passion lies in making a positive impact on others and creating a welcoming environment for all visitors.
At 4 Level Coach, I am responsible for managing incoming calls, greeting guests, and handling various administrative tasks. I strive to ensure that each interaction is professional and efficient, and that every visitor feels valued and heard.
Outside of work, I enjoy being creative with graphic design. I am a firm believer in living a balanced life and incorporating a little bit of fun into each day.
Thank you for taking the time to learn a bit about me. I look forward to the opportunity to connect and assist in any way I can.
Experience
4 Level Coach, Burlington, ON - Strategic Coordinator | 04/2019 – Present
- Increased entrepreneurs’ understanding of organizational structures, financials, systems, teams, sales,
goals, and marketing by creating and launching a six-week Bootcamp Program.
- Expanded organization’s client base by developing and implementing monthly workshops for prospective clients, incorporating concept, execution, tracking, and post data results, and utilizing data to enhance future workshops.
- Secured long term clients delivering over $100K in sales and achieved 4,732 downloads by driving
development of innovative podcast, Building Freedom, from concept to launch.
- Positioned clients to accelerate operational efficiency by partnering with CEO on development of Standard
Operating Procedure (SOP) for businesses to use when streamlining operations company-wide.
- Enabled entrepreneurs to increase profit and team size and generate over $1.2M in net profit by designing
organizational systems to identify when to hire for roles in line with targeted sales and revenues, crafting marketing plan, restructuring team with focus on roles and responsibilities, and establishing systems and new sales process.
- Enhanced clients and employees experience by initiating productive approach to sales within the construction industry, and restructuring and strengthening sales processes.
- Instrumental role achieving over $15K marketing budget per week and producing over $100K in monthly
sales by introducing KPI Scoreboard system across business to clearly outline results.
Education
Diploma in Interior Design, The Interior Design Institute, Sydney, Australia (Online), 2017
Advanced Diploma in Hospitality Management (Hotel Management), William Blue College, Sydney, Australia, 2015
Business Administration Certificate IV, Fremantle Education Center, Perth, Australia, 2012
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