Sugandhi Chinnappan

Effectively used inventory data sheets to monitor restaurant food expenses leading to reduced costs from 40% to 25% and an increase in the profit margin by 15% ● Planned and executed weekly schedules for staff, including the hiring process of new and highly skilled employees, leading to seamless service delivery and customer satisfaction ● Analyzed customer feedback and reviews using Excel effectively, leading to increased customer Effectively used inventory data sheets to monitor restaurant food expenses leading to reduced costs from 40% to 25% and an increase in the profit margin by 15% ● Planned and executed weekly schedules for staff, including the hiring process of new and highly skilled employees, leading to seamless service delivery and customer satisfaction ● Analyzed customer feedback and reviews using Excel effecvely, leading to increased customer sasfacon and restaurant net profits by $100k+ in 6 months and restaurant net profits by $100k+ in 6 months

• Attained high productivity while working within tight timelines whilst being highly flexible, organized, and prioritizing workload effectively and efficiently in a timely manner.
• Spearheaded testing of desktop to accurately determine defectiveness or operational status, while physically or electronically dispositioning computers to the next logical destination
• Facilitated routine technical service duties, while handling materials, projects and always working under pressure with

tact and utmost diligence.

• Implemented and ensured compliance with all operating procedures, processes, and policies.
• Coordinated routine communications with clients, staff, internal departments, contractors in an empathetic, efficient, and timely manner.
• Utilized Windows Control software and internet browser, Microsoft Office, SMARTS Deal Tree, Excel, and macros on a

routine basis, while providing robust customer support for technical issues related to PCs, mainframe, networking, midrange, business applications, messaging, and security in a fast-paced corporate environment.

• Evaluated and analyzed relevant work functions for various situations in a proactive manner, whilst ensuring adherence to compliance per company guidelines.

• Highly developed and strong interpersonal skills, effective individualistic communication, and coordination abilities within a dynamic and fast paced team environment
• Proven abilities in building and maintaining relationships with people in a proactive manner.
• Successfully able to record, remember, and verbally communicate detailed information.
• Robust and highly efficient problem solving, analytical and troubleshooting skills.
• Meticulously organized and detail oriented, able to produce quality work under high pressure and time- sensitive scenarios or conditions.
• Able to meet deadlines consistently through a proven track record of superb time management skills, cost- effective approaches to operational functions, and an overall robust style of work.