About Syed Hasnain Mehdi Zaidi:
As a highly skilled workforce management analyst, I specialize in optimizing staffing levels, forecasting demand, and developing efficient scheduling strategies. With 4.5 years of experience in the BPO industry, I have a proven track record of achieving significant improvements in operational efficiency and cost savings. My expertise in utilizing industry-leading workforce management software, such as [Rooster,Jira,Ms Office,PBI], has enabled me to implement data-driven solutions that streamline processes and increase productivity.
Experience
As a highly skilled workforce management analyst, I specialize in optimizing staffing levels, forecasting demand, and developing efficient scheduling strategies. With 4.5 years of experience in the BPO industry, I have a proven track record of achieving significant improvements in operational efficiency and cost savings. My expertise in utilizing industry-leading workforce management software, such as [Rooster,Jira,Ms Office,PBI], has enabled me to implement data-driven solutions that streamline processes and increase productivity.
Education
I have done Masters in Human Resources Management (Equivalent to Bachelors in Canada as per WES)
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