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Kensington Market
Takato Udo

Takato Udo

College student

Marketing / Advertising / Public Relations

Kensington Market, Ontario

Social

About Takato Udo:

I am a college student learning Digital marketing and web design and I am really passionate to work in an environment where I can grow and fully utilize my skill set.

Experience

Japanese teacher

(1) Presented academic content using various engaging and rigorous instructional strategies.
(2) Prepared course materials, such as syllabi, homework assignments and handouts.

(3) Developed and maintained Web pages for teaching-related purposes. 

(4) Motivated and engaged students by creating engaging lesson plans and materials.
(5) Evaluated and grade students' class work, assignments and papers by utilizing google classroom.

 

Front desk agent

(1) Greeted guests and engaged in friendly conversations while conducting check-in process using reservation management system.
(2) Responded to inquiries and room requests made online, by phone and via email. 

(3) Kept records of room availability by using reservation management system. 

(4) Optimized several online booking website to provide service and offer promotions.

(5) Recorded guest comments or complaints, escalating to management for immediate resolution.
(6) Conducted an online reputation management in order to maintain and improve brand perception and increase the number of loyal customers.

(7) Input and managed client information into company database by using customer relationship management tools.
(8) Drafted professional business documents, spreadsheets and correspondence. 

(9) Identified and corrected data entry errors to prevent any serious issues and problems across systems.

 

Restaurant Server

(1) Cultivated warm relationships with regular customer by utilizing professional communication

(2) Explained menu items and suggested appropriate options for food allergy concerns. 

(3) Arranged and prepared tables for customers to offer memorable experiences to guests.
(4) Noted special patron requests and followed up with kitchen to confirm delivery.
(5) Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Greystone College

Diploma in Digital marketing and web design

2022- in progress

 

Kyushu Sangyo University

Bacher of Arts in studies of International Culture

2018-2022

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