Tania Pineda

Skilled Human Resources professional with expertise in recruiting, office administration, data entry, and scheduling. Skilled at providing and receiving constructive feedback, with a proactive approach to implementing new ideas and driving continuous improvement. Known for strong interpersonal, negotiation skills and building effective relationships with colleagues, management, clients, and customers. Experienced in fast-paced, high-pressure environments, with a proven ability to prioritize, meet deadlines, and deliver exceptional service.

MS Word | MS Excel | MS Outlook | MS PowerPoint | Office 365 | SharePoint | MS Teams | Google Docs | Bamboo HR | SmartRecruiters | Wave Payroll | LinkedIn |Indeed

AREAS OF EXPERTISE

Recruitment & Talent Acquisition

• Streamlined recruitment strategies improving efficiency and reducing onboarding time by 25%.
• Advised clients on selecting candidates aligned with organizational needs based on interests and values. 
• Coordinated and conducted 20+ interviews weekly, ensuring a smooth and timely hiring process.
• Managed full recruitment cycle using SmartRecruiters, from crafting job postings to resume screening and candidate selection

Administrative & Operational Support

• Created correspondence and meeting agendas for meetings ensuring key points were addressed
• Liaised between branch and staff, ensuring the delivery of accurate, timely information
• Managed expense claims and handled staff and stakeholder inquiries with prompt communication
• Managed office supply inventory, ensuring timely procurement and budget control
• Excellent experience to handle sensitive and confidential information using discretion

Relationship Building 

• Boosted sales revenue by 75% through product promotion while maintaining inventory accuracy
• Enhanced customer satisfaction by 100% through personalized service, driving repeat business
• Increased profits by 40% through strategic sales initiatives and identifying unique needs and preferences
• Demonstrated strong communication skills in client interactions, report creation, and correspondence

WORK EXPERIENCE

Administrative Assistant | Edmonton, AB                                                               May 2024 – May 2025

Ministry of Advanced Education, Government of Alberta 

• Oversee daily office functions and establish administrative processes that support an smooth and effective office operation
• Provide support to internal and external stakeholders on new releases, recalls, packaging, and distribution, including assisting with the destruction of recalled exams
• Draft correspondence and meeting agendas for the branch meeting and team meetings
• Edit & format exams and other correspondence as required to ensure correct format guidelines have been follow

Sales Associate | Edmonton, AB                                                                              May 2023 – Aug 2024

Ecuathentic

• Informed customers about ongoing promotions, discounts, and loyalty programs, encouraging participation
• Helped arrange product displays and ensured the store layout aligns with promotional or seasonal marketing strategies
• Handled customer issues or conflicts professionally ensuring a positive brand experience

Talent Acquisition Administrator         | Edmonton, AB                                           Apr 2022 – Mar 2023

Government of Alberta

• Led the onboarding process for new hires, achieving a 25% reduction in onboarding time
• Ensured job descriptions were accurate and aligned with the company's hiring needs
• Maintained accurate records of candidate interactions, applications, and hiring metrics

Human Resources Assistant | Edmonton, AB                                                         Sep 2021– Nov 2021

Canadian Mental Health Association

• Converted paper files into electronic employee records using Bamboo HR software for improved data management
• Scanned, uploaded, and updated documents to create accurate and up-to-date electronic employee files
• Updated internal database with new hire information, ensuring accuracy and proper integration

Human Resources Coordinator | Edmonton, AB                                               Jan 2019 – Nov  2020                         

Home Inspection Inc.                                                                                

• Assisting in the implementation of recruiting strategies and creating job postings 
• Analyzing and updating Employment Standards, H.R. principles, and the organization’s practices and policies
• Full recruitment cycle using SmartRecruiters: creating job posting, resume screening, interviewing, pre- employment testing, reference check, conducting orientation onboarding
• Contributing to the creation of training programs and providing support

ADDITIONAL WORK EXPERIENCE

Information Officer | Government of Alberta                                                  Feb 2021 – Aug 2021

Administrative Assistant |   Government of Alberta                                      Aug 2018 – Dec 2018

Admin and Customer Service | Government of Alberta                                Nov 2017 – May 2018

Leasing Coordinator  |  Junapa Properties Inc.                                              Sep 2013 –  Nov 2017

BA in Business Administration – Major in Human Resources| Edmonton, AB               

Northern Alberta Institute of Technology