Tanvir Ahamed Haider

Engaging banking professional with 3  years of experience and in-depth knowledge of financial products and business assessment expertise. Adept in client relationship building and implementing creative strategies that drive revenue, increase customer loyalty and improve performance. Recently was part of a high performing team at National Credit and Commerce Bank Ltd as Customer Relationship Officer.

• Maintaining strong customer relationship and providing excellent customer service. • Taking a proactive approach in identifying customer needs and providing comprehensive solutions by understanding their need. • Convincing the customers to open accounts and make deposits to achieve individual and team sales goals. • Opening chequing, savings, deposit, and business accounts according to the customer demand and as per regulatory requirements and bank policies. • Helping clients’ investment decisions by analyzing financial information to forecast economic conditions. • Receiving and processing customers’ requests related to cheque book, debit card and credit card issuance, account transfers, account closures, account information modifications. • Attaining the day-to-day banking operations related to inward/outward clearing section, mail register, cheque books maintenance, fund transfer, OBC/IBC. • Receiving chequing, savings and fixed deposits and issuing receipts of cash deposit.

• Master of Business Administration (Marketing) (2011), Assessed as Bachelor's degree (four years) by WES (World Education Service) Canada. • Master of Business Studies (Management) (2008), National University, Gazipur, Bangladesh. • Bachelor of Commerce (Honours) (Management) (2007), Assessed as Bachelor's Degree (3 Years) by WES Canada.