Tatu Mulyanah

I support the sales team by handling various administrative and coordination tasks, playing a crucial role in keeping the sales process smooth, efficient, and organized.

Sales Administrator

PT. Surya Sealindo Teknologi Full-time Oct 2018 - Jan 2024 · 5 yrs 4 mos 

Indonesia · On-site

* Order Processing
Receive and review purchase orders from clients
Enter orders into the system (ERP Odoo system)
Coordinate with the warehouse or logistics team for delivery schedules
Follow up on shipments, delivery status, and inform customers
* Document Management
Prepare quotations, invoices, and delivery order
Maintain and organize sales contracts, agreements, and client files
Ensure all legal documents are accurate and comply with company policy
* Sales Support
Schedule client meetings, or send follow-up emails
Help with preparing sales reports
* Customer Relationship Management
Respond to customer inquiries regarding order status, product availability, or billing issues
Ensure timely communication and support to enhance customer satisfaction
* Reporting
Generate sales reports weekly or monthly
Track sales performance against targets

Administrative: Scheduling, reporting, document management
Sales-related: ERP Odoo System
Tech: Excel, Word, Canva, Outlook
Communication: Negotiation support, customer handling, team coordination* Order Processing Receive and review purchase orders from clients Enter orders into the system (ERP Odoo system) Coordinate with the warehouse or logistics team for delivery schedules Follow up on shipments, delivery status, and inform customers * Document Management Prepare quotations, invoices, and delivery order Maintain and organize sales contracts, agreements, and client files Ensure all legal documents are accurate and comply with company policy * Sales Support Schedule client meetings, or send follow-up emails Help with preparing sales reports * Customer Relationship Management Respond to customer inquiries regarding order status, product availability, or billing issues Ensure timely communication and support to enhance customer satisfaction * Reporting Generate sales reports weekly or monthly Track sales performance against targets Administrative: Scheduling, reporting, document management Sales-related: ERP Odoo System Tech: Excel, Word, Canva, Outlook Communication: Negotiation support, customer handling, team coordination

Skills: Sales Order Processing · Sales Reporting · Proposal Preparation · excel reporting · Legal Document Preparation · Communication & Coordination · Customer Handling · Enterprise Resource Planning (ERP) Odoo

Universitas Nasional (UNAS)

Bachelor's degree, Information TechnologyBachelor's 2008 - 2012

Grade: 3.17Grade: 3.17

Activities and societies: Position: Consumption Coordination Team Member
Organization: information systems student associationActivities and societies: Position: Consumption Coordination Team Member Organization: information systems student association

Coordinated logistics and resource allocation for organizational events and activities.
Managed budgeting, purchasing, and consumption of materials to ensure efficiency and cost control.
Collaborated with cross-functional teams to meet event requirements on time.
Maintained accurate inventory records and supplier communication.