temitope soewu

An accomplished detail-oriented individual with strong analytical and effective leadership
skills deepened from over fifteen years of legal and Customer Representative. Excellent, time management skills combined with fear judgment in dealing with confidential and proprietary materials.

Customer Service Representative

Restorative Justice Centre (March 2020-July 2023)

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

•Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Customer Care Representative, Directorate of Public Prosecution, Lagos State Ministry of Justice

Ikeja, LAGOS NIGERIA, (February 2020to May 2022)

• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

• Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.

• Kept records of customer interactions or transactions, thoroughly recording details of inquiries.

Customer Service Assistant, Mtn Nigeria, Ikoyi, Lagos (Nov 2010 – Feb 2020)

• Collaborated closely with colleagues to meet customer needs.

• Consulted with customers regarding needs and addressed concerns.

• Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Maintained accurate CRM database by entering and regularly updating client information.

Bachelor of Law (LL. B) (November 2006).

Olabisi Onabanjo University, Ago Iwoye Ogun State Nigeria