Tenzin Dorje

Greetings! I'm a recent graduate of McGill University with a Bachelor's in Commerce, specializing in Marketing and Information Systems, along with a minor in Psychology. I approach my post-graduate journey with an unwavering enthusiasm to apply my knowledge in a meaningful manner that aligns seamlessly with your company's objectives.

My academic journey has equipped me with a robust foundation in database design, research, management, and communication. These technical proficiencies, intertwined with my multi-faceted problem-solving approach, empower me to deliver effective solutions that elevate operational efficiency.

I pride myself on being a rapid learner, always eager to embrace new challenges and seize growth opportunities. Fluent in French, English and Tibetan, I bring a diverse skill set and a global perspective to every task.

Let's collaborate to create something exceptional.

WORK EXPERIENCE                                                                                                                                   

Services d’entretien ménager Vimont Inc., Longueuil, Canada          

July 2019 - Present

Concierge at City Hall of Longueuil

• Maintained cleanliness and sanitation of more than 50 offices, washrooms, kitchens, floors, and high-touch surfaces on 2 floors.

• Prepared rooms for monthly city councils and provided impeccable service to 15 deputies during their sessions.

• Displayed resourcefulness in addressing unexpected maintenance issues, offering quick and efficient solutions to ensure a well-maintained facility.

• Exemplified strong time management and self-directed work ethic, successfully managing workload and meeting deadlines with little supervision.

Urban Planet, Longueuil, Canada                                                        

March 2019 - July 2019

Sales Associate

• Warmly greeted customers and effectively communicated current promotions, fostering a welcoming shopping environment.

• Maintained the organization and cleanliness of fitting rooms, ensuring a positive and seamless customer experience.

• Creatively organized and presented clothing and outfits, contributing to visually appealing displays and increased sales potential.

• Utilized data entry skills to record and track inventory information, contributing to efficient stock management and replenishment.

Walmart, Longueuil, Canada                                                                                   

August 2017 - January 2018

Cashier

• Operated cash register and handled transactions with a high level of accuracy, minimizing discrepancies and errors.
• Assisted in resolving customer inquiries, concerns, and complaints promptly and professionally, ensuring customer retention and satisfaction.
• Maintained a clean and organized checkout area, contributing to a pleasant shopping environment for customers.
• Demonstrated proficiency in operating POS systems and handling various payment methods, including cash, credit cards, and mobile payments.
• Collaborated with team members to efficiently handle busy periods, maintaining a positive and efficient work environment.

Groupe Sutton-Actuel, Boucherville, Canada                                                             

July 2017 - August 2017

Secretary

• Greeted clients and scheduled meetings 
• Scheduled and managed meetings with precision, ensuring smooth coordination among various stakeholders.
• Accurately recorded and updated data, such as client information and appointments, using various software and tools to maintain accurate records.
• Assisted with basic data entry tasks, demonstrating attention to detail and precision in maintaining accurate records.
• Worked collaboratively with colleagues to ensure the smooth flow of information and efficient data management.
• Handled incoming phone calls and emails from clients and brokers, promptly addressing inquiries and forwarding messages to the appropriate parties.
• Managed and organized office equipment on a weekly basis, optimizing accessibility and efficiency for team members.

EXTRACURRICULAR                                                                                                              

Online Tutoring, Longueuil, Canada                                                                          

September 2020 - Present

Tutor

• Organized personalized lessons for 3 students (grade 4 and 8), utilizing keen analysis of their strengths and weaknesses to tailor effective learning plans.
• Administered weekly homework and reading assignments, ensuring a consistent and structured approach to reinforce learning objectives.
• Thoroughly reviewed assignments, tests, and oral presentations, providing constructive feedback to foster academic improvement and confidence in students.
• Tracked and recorded students' grades and progress, employing data management skills to create informative progress sheets for easy reference.
• Achieved improvements in students' grades while nurturing their understanding and motivation, leading to a positive impact on their academic performance.
• Effectively communicated with parents and provided regular updates on students' progress while addressing any concerns with professionalism and empathy.
• Utilized various online tools and platforms to deliver engaging and interactive tutoring sessions, showcasing adaptability and proficiency with technology.

EDUCATION                                                                                                                                                        

McGill University – Desautels Faculty of Management     

2020 - 2023                                                

Bachelor of Commerce, Concentration in Information Systems and Marketing, Minor in Psychology

PROFESSIONAL DEVELOPMENT                                                                                                                    

Digital Marketing                                                                                           

February 28, 2022 - March 4, 2022

Micro-EXP, McGill University – Montreal, QC.

• Participated in a 6-hour Micro-Course offered through the LinkedIn Learning Development Program.
• Developed essential career skills through completing the following courses: Digital Marketing Foundations, Content Marketing Foundations, SEO Foundations, Marketing Tools: Digital Marketing Tools and Services.
• Learned to use effective content and digital marketing tactics to support objectives and maximize return
• Gained familiarity with marketing strategies and techniques