
Teresa Del Sordo
Customer Service / Support
About Teresa Del Sordo:
Accountant looking for part time serving job
Experience
Fashion Associate
Reitmans, Cambridge, Ontario
CERTIFICATIONS RELEVANT WORK EXPERIENCE
● Delivered exceptional customer experience to every customer by providing an amazing shopping experience that encouraged positive customer connections and loyalty
● Performed register functions in a fast-paced environment while using sales, promotion and product knowledge to drive add on sales
● Demonstrated superior multi-tasking skills by reviewing and processing online orders, while covering the sales floor and ensuring all visual standards are met
Financial Services Representative Dec. 2021 - Mar. 2022 Meridian Credit Union, Cambridge, Ontario
● Processed transactions for members on both the front-line and as a sales representative, by using an in depth knowledge of financial products and services to meet customers sought and unsought needs
● Enhanced company organization using administrative skills to schedule appointments, manage calls, find solutions, and offer sound financial advice for members
● Increased a customer-centric culture by matching products of demand, investment, and lending with each individual member to work towards branch goals for customer satisfaction
OTHER WORK EXPERIENCE
Junior Cost Accountant Jul. 2022 - Present
L3HARRIS Wescam, Burlington, Ontario
● Completes monthly burden analysis requiring strong attention to detail and understanding
of various cost centres within the organization
● Forecasts monthly burden pools and bases and analyze variances from forecast versus
actuals to provide reasoning
● Created an hours worked report for the Health & Safety department to utilize on a
monthly basis and increase efficiency between departments
● Processes cost rolls in ERP LN by ensuring proper pre-requisites have been completed
Accounting Technician Apr. 2022 - Jul. 2022 Hendrix Genetics, Kitchener, Ontario
● Accurately reviewed, matched and processed vendor invoices and disbursements to ensure valid invoices and charges were paid in accordance with company policies and payment schedules
● Processed vendor invoices with accuracy, meeting timeliness and with appropriate approvals in Microsoft Dynamics Navision system
● Completed payment proposals, after approval processed cheques, bill payments and ACH for payments
● Assisted vendors with inquiries in a timely and professional manner, ensuring their satisfaction with service
Accountant Mar. 2019 - Aug 2021
L3HARRIS Wescam, Burlington, Ontario
● Developed monthly expense, capital and cash forecasting tool for our $113M project to
accurately forecast overall spend of the project per period
● Demonstrated leadership skills when leading the capital asset count at our facilities. Created
a process on how to effectively and efficiently count and tag all assets, resulting in less than
5% of assets unfound.
● Analyzed past trends in labour charging and headcount to develop multipliers that assist in
accurately forecasting future labour charging and Wescam headcount, ensuring a delta of
under 10%
● Posted bi-weekly journal entries to record international and domestic payroll, while
invoicing labour charges to other divisions with assistance from Accounts Receivable. Performed payroll account analyses and account reconciliations, making necessary adjusting entries to ensure month, quarter and year end closing
Accounts Payable Co-op Sept. 2018 - Mar. 2019 L3HARRIS Wescam, Burlington, Ontario
● Improved productivity by processing over 100 invoices for the Accounts Payable department by document matching, system input, filing and contacting vendors to resolve problems
● Reduced tax reporting time by utilizing teamwork skills to assist the tax account with pulling invoices and expense reports, ensuring tax amounts are correct
● Ability to multi-task in a high paced environment while demonstrating strong attention to detail
Education
Fashion Associate
Reitmans, Cambridge, Ontario
CERTIFICATIONS RELEVANT WORK EXPERIENCE
● Delivered exceptional customer experience to every customer by providing an amazing shopping experience that encouraged positive customer connections and loyalty
● Performed register functions in a fast-paced environment while using sales, promotion and product knowledge to drive add on sales
● Demonstrated superior multi-tasking skills by reviewing and processing online orders, while covering the sales floor and ensuring all visual standards are met
Server
Kelseys, Hamiton, Ontario
Jan. 2020 - Mar. 2021
● Demonstrated strong attention to detail by memorizing menu entrees and daily specials to provide guidance to customers with questions about meal choices
● Served drinks and foods, whilst accurately recording orders and working with kitchen staff with little error
● Took on closing duties and restocking in preparation for next day
Financial Services Representative Dec. 2021 - Mar. 2022 Meridian Credit Union, Cambridge, Ontario
● Processed transactions for members on both the front-line and as a sales representative, by using an in depth knowledge of financial products and services to meet customers sought and unsought needs
● Enhanced company organization using administrative skills to schedule appointments, manage calls, find solutions, and offer sound financial advice for members
● Increased a customer-centric culture by matching products of demand, investment, and lending with each individual member to work towards branch goals for customer satisfaction
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