Tetiana Tymofieieva

I have an undergraduate degree in social work with three years experience in the field of HR and office administration. My career began as a human resource manager at an HVAC company. For the past year I have worked as an office administrator at a healthcare agency. I am looking for an position where my skills are required.

EXPERIENCE

GTA Caring Solutions, Richmond Hill — Administrative Assistant 

May 2022 - December 2022 

• Received and responded to customer requests, letters, emails, telephone calls.
• Entered data, generated reports and produced tracking for employees.
• Coached employees through day-to-day work and complex problems.
• Resolved client issues regarding their care and caregivers.
• Generated reports about clients and resolved any extra services they required, such as medical escorts, and any additional support requests.
• Managed schedules and routes for approximately 200 employees and clients 

Wizard, Kiev, Ukraine — HR Manager 

May 2018 - April 2021 

• Oversee various areas of human resources including management development, employee relations, training, security and record keeping.
• Collaborate with all departments to ensure the human resource initiatives and goals are consistently and successfully achieved. 
• Evaluation and selection of candidates that best suit the goals and needs of the organization.
• Monitoring and recording the performance of company employees, implementing promotions to employees who achieve company goals.

Odessa National I.I. Mechnikov University - Social work