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North York
Tim Yip

Tim Yip

Customer Service

Customer Service / Support

North York, Ontario

Social

About Tim Yip:

A cheerful and courteous customer service representative. 

Experience

Cloud Application Support Analyst 4/2021 - 2/2024
Shiji Group
▪ Customer Service: Consistently provided high-quality customer service, listening to 
customers’ concerns, resolving inquiries and issues efficiently.
▪ Team Collaboration: Collaborated closely with cross functional teams to ensure an integrated 
customer experience.
▪ Sales Conversion: Seized the interest and transferred prospective opportunity to Sales Team.

Education

Bachelor of Science 2016 – 2020
Enterprise Engineering with Management (EEM)
The Hong Kong Polytechnic University

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