About Tim Smith:
Objective
As I step away from my thirty-year corporate career in the Medical Device and the Healthcare industry. I am seeking a part-time job opportunity that aligns with my personal interests, which utilizes my sales background and abilities to provide exceptional customer service and support.
Experience
Johnson & Johnson: Oct 1991 – Feb 2024
Retired | February 2024
Key Skills
Customer Centric Focus
Communication
Coaching & Mentoring
Strategic Account Management
Project Management
Contract Negotiations
Serving It Right (certified)
Interests
Hockey
Golf
Travel
Kayaking
Woodworking
Experience
Responsibilities
- Overseeing daily operation of Johnson & Johnson Medical Device businesses across Western Canada.
- Collaborating with field sales organization and healthcare providers, ensuring adherence to Healthcare Compliance standards.
- Partnering with Healthcare stakeholders, which includes Clinicians (Physicians, Nurses), Health Authority & Hospital leadership, as well as Provincial procurement bodies.
- Priority being customer services; ensuring we have the right product | right place | right time to meet Healthcare providers’ needs to support the patients they serve.
LeadershipSuccessfully led teams to meet and deliver on their individual goals and achieve financial contributions to companies year over year performance. Creating a collaborative and engaged environment, while maintaining excellent customer support and industry leading customer service.
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Education
Education
Harvard University
Boston, MA
BA in Economics
1982-86
Serving It Right (Certified)
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