Tracey Gilmartin

I'm a high performing team builder and leader with expertise in Business Development, Economic Development and Tourism with over 30 years of experience.

-I'm a multi-talented senior leader with extensive experience in strategic planning and building teams across a broad spectrum of business units and industries

-Dynamic professional with a passion for fostering tourism and economic growth development  

-Collaborator on municipal economic advisory committee to provide recommendations on zoning by-laws and social enterprise opportunities

-Outstanding success in building and maintaining relationships across many sectors with key stakeholders

-Facilitated and participated in workshops, seminars, and networking events to promote economic development goals

-Industry experiences include travel & tourism, government relations, sustainability, operations, transportation and economic & community development

Commercial Senior Manager for VIA Rail Canada - Business Development & Marketing

Services included strategic planning for multiple B2B and B2C distribution channels, leadership and coaching of business development team. Individual contributor as account and relationship manager for both national and international partners.  Clients included travel trade and tourism organizations, corporations, not for profits and all levels of government. 

led a team of business development managers with budget of $100 million and average annual revenue increase of 8.5%

Member of various cross-functional teams for Commercial & Operations, as well as Project lead for Salesforce CRM Implementation and New Reservation System fulfillment.

Customer Experience SME - created on-boarding process to improve new employee integration, Senior Manager accountability and overall employee engagement.