Trisha Mae Menor

Dedicated and compassionate Personal Support Worker with extensive experience

in long-term care, hospital, home care, mental health, and disability support. Skilled

in resident-centered care, daily living assistance, and patient safety, with

strong communication, leadership, and teamwork skills developed through clinical

practice and retail management experience. Proven ability to provide high-quality care

while maintaining dignity and comfort for all clients.

Patient Care Assistant / PSW

Trillium Health Partners – Mississauga Hospital | 2022 – September 3, 2025

• Assisted patients with hygiene, mobility, feeding, and emotional support.

• Monitored vital signs and reported changes to nursing staff.

• Ensured adherence to infection control and safety protocols.

• Supported patients with mental health and physical disabilities.

Customer Service Manager

Walmart | Mississauga, ON | 2020 – 2022

• Supervised and trained staff, ensuring excellent customer service.• Resolved conflicts and escalated concerns efficiently.

• Coordinated daily workflow, scheduling, and team operations.

• Developed leadership, problem-solving, and communication skills transferable to

healthcare.

Cashier

Walmart | Mississauga, ON | 2019 – 2020

• Provided fast and accurate service while handling transactions.

• Assisted customers with inquiries, returns, and product guidance.

• Built strong interpersonal and teamwork skills.

Personal Support Worker – Placement & Contract Roles

Chartwell Residences & Hampton Terrace Care Centre | Burlington, ON | 2021 –

2022

• Delivered ADL support, hygiene care, feeding, and mobility assistance.

• Assisted residents with dementia, mental health, and disabilities.

• Documented care activities and collaborated with nursing teams.

Caregiver (Private Home Care)

Self-Employed | 2019 – 2021

• Provided one-on-one care to elderly and disabled clients.

• Assisted with personal hygiene, feeding, mobility, and medication reminders.

• Maintained a safe and clean home environment.

• Communicated client needs and progress with families.

Joseph Brant Hospital – Practical Nursing Placement | 2023 – 2024

• Provided bedside care, vital signs, mobility support, and hygiene care under

supervision.

• Assisted with wound care, specimen collection, and patient observation.

Hampton Terrace Care Centre – Practical Nursing Placement | 2024

• Supported residents with daily living, dementia care, mental health, and

disabilities.

• Maintained documentation, safety, and infection control standards

• Practical Nursing Mohawk college diploma 

• Personal Support Worker Certificate – Sheridan College, Mississauga, ON (2021)