Vaibhav Joshi

Dedicated IT/Telecom engineer with 3+ years’ experience in networking, integrating, configuring maintaining network devices, and preparing technical documentation with expertise in improving operational efficiency, business analysis, requirements gathering, system design, and testing in the Software Development Life Cycle (SDLC). Ability to communicate clearly with a variety of clients emphasized by my proficiency in English and competent use of French. Capable of collaborating on technical projects in VoIP, Data centers, IT infrastructure security and 5G Wireless networks for system development. Adept of quickly learning new software and tools.

• First-hand experience of Online Charging and Billing systems. (SME: Account Identification and Refill).
• Evaluated automation scripts in Linux environment, E-tiger tool, and maintained and updated a zero-level document for all network elements (PAN Africa).
• Reduced service backlog by resolving Critical/Major tickets daily and efficiently according to company SLAs.
• Collaborated with cross-functional teams in system integration projects, implemented changes, performed security-related tasks.
• Conducted scheduled maintenance and upgrades during non-peak hours.
• Analyzed KPIs and network traffic trends using Traffic Analyzer tool.
• Performed Sanity Check of Application, 2nd Level Troubleshooting and ensured healthy system backups for various Ericsson charging nodes running on Linux/Solaris environment.

Post Graduate certification in Wireless Telecommunication where I am taught a brief history of mobile and wireless network communications brushing up all the parameters involved in a telecom network setup.