Vanessa Rezende

I am an enthusiastic and results-driven professional with a strong background in customer service, marketing, and law. Fluent in both Portuguese and English, I excel in building strong relationships and delivering exceptional service. My experience as an International Student Ambassador at Conestoga College has honed my interpersonal and communication skills, allowing me to engage effectively with diverse audiences. Additionally, I bring a unique blend of analytical skills and attention to detail from my tenure as a lawyer in Brazil. I am adept at leveraging technology to streamline processes and drive operational efficiency. I am passionate about contributing positively to business growth and exceeding targets, always aiming to deliver exceptional experiences to clients and customers.

International Student Ambassador                                                            Aug 2023 – April 2024

Conestoga College, Kitchener, ON

Major Responsibilities:

• Engaged with customers to understand their needs and preferences, providing tailored solutions and assistance to ensure a positive experience.
• Participated in marketing and recruitment outreach, assisting in content development, tracking responses, and performing research and analysis.
• Engaged in presentation and event facilitation, responding to inquiries and collecting feedback.
• Provided support in the international office, assisting students and providing resources during peak periods.
• Adapted marketing content from English to other languages, demonstrating language proficiency.
• Collaborated with teams and assisted in various event initiatives, showcasing strong teamwork and communication skills
• Demonstrated exceptional customer service skills while promoting campus resources and programs to a diverse student population.

Leveraged strong communication and interpersonal abilities to engage with students effectively and build lasting relationships.

Lawyer at Brazilian Bar Association – Brazil                                              Apr 2018 – Aug 2021

Major Responsibilities:

• Provided administrative opinions and initiated legal actions, demonstrating strong analytical and problem-solving skills essential for assessing client needs and proposing solutions.
• Handled administrative opinions and filed lawsuits to protect the rights of clients, showcasing the ability to advocate for client interests and negotiate favorable outcomes.
• Managed client records and documentation with meticulous attention to detail.

Conducted contract analysis and assisted with other legal activities as required.

Business Marketing (Full Time)                                                                                                      

Conestoga College, Kitchener, ON

• Ontario College Diploma
• Graduation: April 2024
• Graduation with Distinction 
• Sales Certificate from the CPSA Institute 
• Certificate of Completion, Professional Selling Simternship.
• Certificate of Completion, Email Marketing Simternship

Bachelor’s degree in Law                                                                                                                

Faculdade Ruy Barbosa, Brazil 

Graduation: November, 2009