About Venetia Gibson:
- Self-motivated, detail-oriented, team player with 15+ years of experience in customer service, sales, marketing and international events
- Able to work independently or with a team to manage a variety of projects from inception to completion
- Excellent communication, problem solving and time management skills; driven, quick-thinker
- Proficient in Google Suite and Microsoft Office applications
Experience
2021 - June 2023
Condo Culture, Kitchener, ON
Marketing Coordinator
- Maintained marketing calendar and budget and determined return on investment for marketing initiatives
- Worked with internal marketing team to develop targeted print and digital campaigns including Cultured, a Condo Culture magazine
- Managed social media platforms and paid ad campaigns
- Facilitated weekly marketing meetings between VP of Sales and Creative Design team
- Analyzed real estate industry statistics to identify trends and made recommendations on which markets should be targeted and appropriate marketing strategies
2019-2021
Customer Experience Specialist
- Oversaw day to day operations of real estate retail store
- Provided administrative support to sales team
- Managed client contacts within company CRM database
- Assisted clients and answered inquiries in person and via phone and email
2012 - 2019
Cheek.y Intimate Apparel, Nassau, Bahamas - Managing Partner
- Implemented successful marketing strategies including custom events and brand ambassador campaigns and collaborated with other local businesses
- Analyzed customer data to identify trends and conducted extensive research for brand and product selection
- Maintained vendor relationships, attended trade shows and placed inventory orders
- Managed social media platforms, website and customer contact systems
- Created and managed website and inventory management systems via Shopify
- Answered customer inquiries via phone, email, and social media and promptly resolved customer complaints
- Recruited, interviewed and trained new sales associates
2007 - 2012
Bahamas Financial Services Board, Bahamas - Project Coordinator (Event Planning)
- Organized custom events for up to 100+ industry professionals in North and South America, Asia and Europe; communicated with vendors and venues, managed food and beverage, set-up and A/V requirements, developed event branding and marketing collateral
- Coordinated participation in 15+ international conferences and tradeshows annually; manned conference booth, secured hotel accommodations and facilitated travel logistics
- Worked within budgets, set objectives and assessed event performance; made recommendations for future events
- Worked with an internal team and vendors to develop promotional items, publications, press releases and ads
- Developed and maintained marketing budget and calendar
Education
2007
Acadia University, Halifax, NS, Canada - Bachelor of Business Administration (BBA) - Finance
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