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Victor Palacios

Victor Palacios

UX Designer

Technology / Internet

Montréal, Montréal

Social

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Services offered

Product designer with experience in multiple industries: Construction, Cellular Networks, WiFi, Logistics, Healthcare and Finance.
Focused on solving the right problems through design thinking.
Loves entrepreneurship, startups and hackathons.

Techniques and technologies
• User and task analysis (Contextual Inquiry, User Journeys, Personas, Interviews, Surveys).
• Design and Test (Usability Testing, Card Sorting, A/B testing, Brainstorming and Collaborative Design).
• Wireframes and prototypes (Figma, Axure, Visio, Illustrator, Balsamiq and Omnigraffle).
• Responsive Design and Design Systems.

Soft skills
• Team leadership by creating empathy for the customer via user journeys, personas, story telling, involving teammates in user research activities, and creating social activities to increase team cohesion.
• Coaching and mentoring colleagues on Product Design, leadership and career progress.

Other skills
• iBwave Level 3 Certification.
• Intermediate level knowledge of wireless technologies: WiFi, LTE, 5G and Bluetooth.
• Intermediate level knowledge of designing digital and analog electronics.

Ux researcher
Product designer
Ux designer
Approximate rate: CAD$ 95 per hour

Experience

Product designer since the year 2000 with experience in multiple industries such as Construction, Cellular Networks, WiFi, Logistics, Healthcare and Finance.

  • iBwave Solutions, Senior User Experience Designer, 2015-2024
  • Axion AI, Cofounder, 2019-2022
  • Triple Dragon Communications, Cofounder, 2008-2016
  • FedEx Express, Senior User Experience Designer, 2014-2015
  • Myriad Group, Senior User Experience Designer, 2012-2013
  • General Dynamics Canada, GUI Human Factors Engineering Specialist, 2011-2012
  • Nokia, Senior Interaction Designer, 2009-2011
  • Human Centric Technologies, Senior User Interface Designer, 2005-2008
  • Nokia, Senior Human Factors Engineer, 1999-2005
  • Ericsson Software, Senior Internet Analyst, 1999
  • Coast Capital Savings, QA Analyst, 1998-1999
  • Banamex, Software Development Manager, 1995-1997
  • Banamex, Senior Software Engineer, 1993-1995
  • Banamex, Software Engineer, 1991-1993

 

Education

Bachelor's degree in electronics engineering and computer science. Universidad Autonoma Metropolitana. Mexico city. 1993.

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