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Viktoriia Davydova

Viktoriia Davydova

Certified Salesforce Administrator

Technology / Internet

Calgary, Alberta
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About Viktoriia Davydova:

Certified Salesforce Administrator with experience in CRM systems configuration and
customization, including Service and Sales Cloud, with the ability to build custom apps and objects
IT expert with a passion for driving business growth by ensuring the optimal performance of
Salesforce systems and products and supporting scalable B2B SaaS solutions.
Self-motivated organizer and team player with an entrepreneurial background

Experience

Maintained, customized and troubleshot various aspects of the Salesforce platform including objects,
fields, layouts, security, reporting, validation rules, workflows, flows, data manipulation and migration
Successfully migrated 50000 records to Salesforce with 99% accuracy and minimal downtime in the
Salesforce environment using Data Loader
Performed user management configuring user roles, profiles and levels of data access

Education

Salesforce Administrator/ Certificate
Trailhead by Salesforce
2021 - 2022
Information Technology/ Diploma
Southern Alberta Institute of Technology (SAIT), Calgary, AB
2018 - 2020

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