Viktoriya Stetsyshyn

Program Support Worker with wide-ranging skillset and flexibility. Thorough assessor of personal
circumstances creative in navigating confidentiality while advocating for client services. Well-connected
liaison between clients and services provided by government and non-profit agencies. Fluent in English,
Ukrainian and Russian.

Work History
Sales Administrative Assistant Jul 2021 - Current
Abbott Giftware and Home Décor Toronto, ON
 Created and maintained reports, documents, and presentations to assist with administrative support
 Collaborated with other teams to identify areas of opportunity and implement changes to optimize sales
operations and reporting
 Assisted co-workers and staff members with special tasks daily
 Managed filing system entered data and completed other clerical tasks
Program Support Worker Jul 2020 - Mar 2021
International Women of Saskatoon Regina, SK
 Communicated effectively with clients of all ethnic and cultural backgrounds to achieve smooth
transition in and out of LARC services
 Obtained and supplied information to coordinating settlement agencies

 Evaluated registration forms and supporting documentation for completeness, validity, and compliance
with IRCC regulations
 Entered client information into iCare database quickly and with minimal errors
 Analyzed program information to present innovative solutions to program supervisors
Customer Service Representative Feb 2018 - Mar 2020
The Brick Regina, SK
 Provided quality clerical support through data entry, document management, email correspondence
and overseeing operation of office equipment
 Reviewed order data to verify transactions and shipping dates
 Managed multiple projects simultaneously using organizational and analytical skills
 Supported efficient meetings by organizing spaces and materials, documenting discussions, and
distributing meeting notes

Education
Bachelor of Arts: Psychology Jun 2018
University of Regina