Vimbai Mundiya

I am here to get a job

Associate
Cashco Financial
Oct 2022 – April 2024

• Administered tests and questionnaires to match clients with products leading to an increased book of business by 25%.
• Recruited potential clients through promotions resulting in brand visibility and expanded customer base.
• Developed information materials ensuring clients' needs were matched to relevant products and services hereby increasing the number of loans written.
• Maintained Client records and updated client files making operations run smoothly and information readily available
• Performed general clerical duties such as having exceptional phone skills kept for both inbound and outbound communications regarding products and services resulting in increased customer satisfaction and efficient resolution of inquiries
• Conducted recovery calls for delinquent accounts to keep the past due percentage under 10%.
• Managed nightly bank deposits and balanced cash, debit, and cheques cashed resulting in the store regularly passing audits and having regulatory compliance

Thompson Rivers University
Bachelor of Arts in Psychology and Philosophy
August 2016 - December 2021