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Andrea Russo

Andrea Russo

Administrative Assistant/Customer Service

Administrative

Ottawa, Ottawa

Social

Services offered

've been working in customer service for over 15 years. I also owned a business for 6 years, which made me very aware of the reality of entrepreneurs/managers. I'm a person with a strong work ethic, and the smooth running of a business is essential to me. My versatility, curiosity, organizational skills, attention to detail and human approach make me a loyal and efficient employee.

Owner
Administrative assistant
Receptionist
Customer service
Esthetist
Approximate rate: CAD$ 50 per hour

Experience

CHALET CASINHA-HOST AIRBNB Communication with the housekeeping team Creation of content for social networks Inventory management Communication with travelers/reservation management

 

TOUJOURS DIVINE-ASSISTANT ADMINISTRATIVE/RECEPTIONIST Excel data entry and invoice filing Receiving telephone calls, handling inquiries, directing customers to the appropriate service, taking and relaying messages Processing e-mails Drafting internal notes and other documents

 

CLINIQUE CD MÉDICO-ESTHÉTIQUE-ASSISTANT ADMINISTRATIVE Operational management Supplies and equipment management Treatments protocols Invoice and payment management Staff training and evaluation Professional e-mail/call/calendar management Payroll and bank deposit management

 

ARTE-BEAUTÉ MÉDICO-ESTHÉTIQUE-RECEPTIONIST Answer e-mails Take calls, schedule appointments with various professionals, greet customers and manage the day's activities Receive orders Respond to messages on social networks

 

PURE-OWNER AND ESTHETICIAN Providing treatments Employee management Marketing strategies Administrative/accounting tasks

Education

 2023-En cours AEC Adjointe administrative-Bureautique (2 courses left), cégep Marie-Victorin 

DEP Esthétique, école St-Exupéry 2005-2007 

DES, école secondaire Louis-Riel, Montréal (Québec) 1999-2004 

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