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Vivek Modi

Vivek Modi

Department Manager

Retail

Calgary, Alberta

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About Vivek Modi:

Highly organized and detail-oriented warehouse associate with a strong background in online groceries and backroom operations. 1 years of experience ensuring efficient order fulfillment, inventory management, and timely delivery. Proven ability to meet tight deadlines in a fast-paced environment while maintaining accuracy and quality. Skilled in utilizing technology and inventory systems to streamline processes. Dedicated team player with excellent communication skills and a commitment to providing exceptional customer service 
 

Experience

Department Manager-Walmart ((2022 - current), Airdrie, AB)

 

  • Picking and packing online grocery, delivery orders ensuring a high-quality standard and accurately while adhering to strict safety and food hygiene standards to achieve customer highest satisfaction.
  • Tracked inventory and ordered merchandise and supplies according to corporate guidelines to maximize sales and maintain store appearance
  • Provided feedback to 38 store associates regarding work performance on an ongoing basis.
  • Key Achievement: Boosted E-Commerce NPS by 20 %, Received most “Customer Appreciation and Positive Reviews” from Customers.

 

Assistant Manager and OHS lead-Space World((Jan 2018- Aug 2022), Gujarat India)

  • Responsible for creating and implementing comprehensive safety policies and procedures to ensure compliance with OHS regulations. This includes identifying potential hazards and assessing risks.
  • Conducting Safety Inspections, Audits of Telecom sites and Provide training and Education to the bottom line Investigating Incidents, near miss Accidents and maintaining safety records and Documents
  • Delivered personalized customer service relating to questions and promptly resolved basic problems.

 

RF Engineer-Suryakamal Infra Pvt Ltd((July 2014 - Jan 2018), Gujarat, India)

  • Designing In-Building Communication Systems, Conducting Feasibility Studies through RF Surveys.
  • Performing RF Planning, Optimization, Installing, Commissioning and Maintenance of IBS Equipment's. 
     

Education

Bachelor in Technology in Electronics and Communication

Rajasthan Technical University

2008 - 2012 
 

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