Vivek Modi

Highly organized and detail-oriented warehouse associate with a strong background in online groceries and backroom operations. 1 years of experience ensuring efficient order fulfillment, inventory management, and timely delivery. Proven ability to meet tight deadlines in a fast-paced environment while maintaining accuracy and quality. Skilled in utilizing technology and inventory systems to streamline processes. Dedicated team player with excellent communication skills and a commitment to providing exceptional customer service 
 

Department Manager-Walmart ((2022 - current), Airdrie, AB)

• Picking and packing online grocery, delivery orders ensuring a high-quality standard and accurately while adhering to strict safety and food hygiene standards to achieve customer highest satisfaction.
• Tracked inventory and ordered merchandise and supplies according to corporate guidelines to maximize sales and maintain store appearance
• Provided feedback to 38 store associates regarding work performance on an ongoing basis.
• Key Achievement: Boosted E-Commerce NPS by 20 %, Received most “Customer Appreciation and Positive Reviews” from Customers.

Assistant Manager and OHS lead-Space World((Jan 2018- Aug 2022), Gujarat India)

• Responsible for creating and implementing comprehensive safety policies and procedures to ensure compliance with OHS regulations. This includes identifying potential hazards and assessing risks.
• Conducting Safety Inspections, Audits of Telecom sites and Provide training and Education to the bottom line Investigating Incidents, near miss Accidents and maintaining safety records and Documents
• Delivered personalized customer service relating to questions and promptly resolved basic problems.

RF Engineer-Suryakamal Infra Pvt Ltd((July 2014 - Jan 2018), Gujarat, India)

• Designing In-Building Communication Systems, Conducting Feasibility Studies through RF Surveys.
• Performing RF Planning, Optimization, Installing, Commissioning and Maintenance of IBS Equipment's. 
   

Bachelor in Technology in Electronics and Communication

Rajasthan Technical University

2008 - 2012