Windel Cuenca

I am a hotel professional with strong leadership skills with positive attitude and work ethics.

A bachelor's degree holder majoring in hotel and restaurant management.

As a highly skilled hotelier with 15 years of experience, I am writing to express my interest to be a part of your organization. My solid experience aligns well, as I have work with rooms operations in a prominent property like City of Dreams Manila – Nuwa Hotel which in its sixth year listed as a Five-Star rated luxury property on Forbes Travel Guide. 

After working for over a decade in hotel operations, I have advanced my knowledge in developing new process, keeping the operations moving, submitting deliverables on time, and ensuring seamless experience for all guests both internal and external. Moreover, while my previous position afforded me a well-rounded skill set, including excellent relationship building and time management skills, I excel at:

• Managing daily operations and implementing new programs
• Focused on Inspiring People, Development and Performance Enhancement
• Proficient with Hotel PMS – OPERA
• Proficient with Hotel Systems like HotSOS, Saflok, Micros, Infrasys, iTrak
• Handling and Managing Online Travel Agency extranets like Agoda, Expedia and Booking.Com
• Rooms and Banquet Sales Experience

A Bachelor's Degree holder majoring in Hotel and Restaurant Management from a prestigious University in the Philippines, University of Santo Tomas.