
Zakaria Aouidat
Customer Service / Support
Services offered
Certified Cybersecurity Professional with a solid foundation in IT support, including roles at BMO and CIBC. Proven expertise in data entry, ensuring accurate and efficient processing. Adept at managing a range of responsibilities, from resolving technical issues to providing excellent customer service. In my previous role at Import & Export Aoui, I oversaw all aspects of international trade, demonstrating my ability to handle complex tasks and deliver results.
As an IT Technician at BMO, I managed day-to-day banking needs, processed credit applications, and provided technical support to unlock online accounts. I am proficient in using various cybersecurity frameworks, such as ISO 27001, NIST, PCID, GDPR, and HIPAA. Additionally, my technical skills include working with tools like Kali Linux, Ubuntu, Wireshark, VMware, Azure, Microsoft Office, and Splunk.
My educational background includes a certificate in Applied Cyber Security from McGill University, along with certifications in ISC Cybersecurity and Compliance Framework and System Administration from IBM. These qualifications, coupled with my hands-on experience, make me a well-rounded candidate for roles that require a blend of cybersecurity knowledge, technical skills, and administrative expertise.
I am confident in my ability to contribute effectively to your needs and deliver high-quality results. Thank you for considering my application.
Experience
Certified Cybersecurity Professional with a solid foundation in IT support, including roles at BMO and CIBC. Proven expertise in data entry, ensuring accurate and efficient processing. Adept at managing a range of responsibilities, from resolving technical issues to providing excellent customer service. In my previous role at Import & Export Aoui, I oversaw all aspects of international trade, demonstrating my ability to handle complex tasks and deliver results.
As an IT Technician at BMO, I managed day-to-day banking needs, processed credit applications, and provided technical support to unlock online accounts. I am proficient in using various cybersecurity frameworks, such as ISO 27001, NIST, PCID, GDPR, and HIPAA. Additionally, my technical skills include working with tools like Kali Linux, Ubuntu, Wireshark, VMware, Azure, Microsoft Office, and Splunk.
My educational background includes a certificate in Applied Cyber Security from McGill University, along with certifications in ISC Cybersecurity and Compliance Framework and System Administration from IBM. These qualifications, coupled with my hands-on experience, make me a well-rounded candidate for roles that require a blend of cybersecurity knowledge, technical skills, and administrative expertise.
I am confident in my ability to contribute effectively to your needs and deliver high-quality results. Thank you for considering my application.
Education
-certificat at McGill university in ciber security
-ISC cybersecurity certified
- IBM Compliance Framework And System Administration.