About Zoe Ortega:
• Methodical, professional, and reliable, with excellent analytical abilities.
• Excellent sales skills for skincare and cosmetics products.
• Over twenty years of experience in customer service, with proven problem-solving skills.
• Proficient in office tools: Windows (Excel, Word, PowerPoint, Outlook Express, Internet Explorer).
• Ability in writing and word processing; typing speed: 70/wpm
• Spoken & Written Languages: English, French & Spanish
Experience
• Sales and Beauty Consultant for cosmetics and skincare products providing after-sales service.
• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Promote and sell e-commerce services with careful attention and efficiency.
• Resolve technical problems, manage complaints, and successfully contribute to customer retention.
• Helped large volume of customers every day with positive attitude.
• Communicated with clients regarding account services, statements, and account balances.
• Sales & Collection calls
Education
VENTE CONSEIL, EMICA - MONTREAL
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