Wellness Care Coordinator - Hamilton, Canada - Mohawk College

Mohawk College
Mohawk College
Verified Company
Hamilton, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description

Wellness Care Coordinator - Health Services Status**:Full Time


Hours:
Monday to Friday, 35 hours/week


Home Campus:
Fennell


Pay Band:
H


Rate of Pay:
$33.38


Posting Date:
January 24th, 2023


Closing Date:
January 30th, 2023 at 7:00 pm EST

We support and encourage the contributions of our diverse employees.

We are committed to nurturing an equitable, diverse and inclusive (EDI) environment for everyone who learns and works at Mohawk College.

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce.

As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next


Wellness Care Coordinator - Health Services


Reporting to the Director Campus Wellness, the Wellness Care Coordinator provides operational support to Health Services, ensuring that services run smoothly, including supporting EMR launch and ongoing support, supporting scheduling/billing, maintaining and ordering adequate medical supplies and third-party services.

Maintaining relationships with Guard.
Me to ensure all international billing is completed accurately and being the clinic lead on OHIP billing.


The Wellness Care Coordinator will support Health Services, as well as the broader Student Wellness team by supporting both domestic and international students seeking community referrals, ad -hoc wellness checks, and regular check-in with students with health concerns or socio-economic risk factors.

The Wellness Care Coordinator forms relationships with community agencies and maintains records as to wait lists, availability and eligibility requirements of programs.

The incumbent will provide support and systems navigation to college staff with inquiries about services.


Responsibilities:

The duties of this position will include, but are not limited to:

Wellness Care Navigation - Health

  • Provide support to the student wellness team by assisting students with system navigation, community referral, and wellness checkins.
  • Reaches out to students with health concerns or requesting health advocacy, including but not limited to COVID19, illness, pregnancy or other health issues. Provides case management support, advocacy and wellness checkin for students.
  • Provides regular wellness check outreach and appointments to students with healthrelated concerns
  • Meets with students to complete paperwork for community referrals and provide wellness checkins while students are on wait lists for community programs.
  • Collaborates with health/counselling staff for direction as to what resources referred student require. Maintains notes in the record management system pertaining to navigation interactions.
  • With student consent, joins health/counselling sessions to facilitate introduction/warm transfer or to support students waiting EMS transfer.
  • Develops relationships with community agencies and fosters partnerships with external medical professionals, including maintaining health databases of community resources (availability, wait lists, and eligibility requirements).
  • Connects with external health providers and community agencies to request clinical records, discharge summaries or other required documentation/clinical information.
  • Meets with students to complete consent forms on behalf of health services. Other duties as assigned to optimize service provided by the student wellness team

Health Services Operational Support

  • Monitors Health Services medical supplies and ensures all supply levels are maintained, as per service offerings.
  • Supports daytoday operations of Health Services, including EMR entry and maintenance, scheduling, billing, and policy/procedure development.
  • Responsible for tracking and submission of both OHIP billing and Insurance billing (Guard.
Me), as well as physician reimbursements

  • Develops plans to promote Services to students, with emphasis on building a healthy campus, identifying and targeting student health needs, and building student centered promotion plans.
  • Supports departmental objectives as web editor and ensures, digital information is up to date and meets all legal and privacy requirements.
  • Monitors and updates medical directives under the direction of MD's and Nurse Supervisor

Counselling Department Support

  • Supports maintenance, upkeep, and troubleshooting of the EMR. Is a liaison with the EMR provider and Mohawk College IT related to ongoing EMR operations.
  • Supports counsellors in effective use and optimization of departmental technology, including EMR.
  • Engages in internal and external promotion of departmental services and programs
  • Advises and supports departmental placement students, through ongoing support, development of program documentation, and providing consistent leadership through checkins and feedback.
  • Engages in digital/in person health promoti

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