Nike Sherway Gardens - Etobicoke, Canada - Retailors

Retailors
Retailors
Verified Company
Etobicoke, Canada

6 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Are you Ready?


The Coach's mission is to ensure the success of the store by creating an environment that will provide a premium consumer and employee experience and implementing/executing programs to drive business results.

The Coach is a natural leader and supports the Head Coach in the daily operations of the store.


ESSENTIAL DUTIES AND RESPONSIBILITIES:


Store Operations

  • Performing all store management functions in absence of Head Coach (Store Manager).
  • Monitor daily operational procedures and ensure the successful operation of the store on the sales floor.
  • Model and supervise efficiencies and best practices.
  • Assist the team in ensuring sales goals and key metrics are met: Sales, Conversion, UPT, ADT, Payroll, Secret Shop, Turnover, Staffing
  • Ensure compliance in Loss Prevention and Health and Safety measures and hold teams accountable.
  • Communicate and execute action plans to Athletes on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives as communicated by senior leadership.
  • Ensure delivery of highlevel customer service by being knowledgeable on all products offered.
  • Provide consistent coaching on sales, product and training in order to ensure the highest level of customer service and sales.
  • Ensure sales results, goals and individual accountability are communicated to athletes; hold athletes accountable to achieve individual and team objectives.
  • Role model and empower team to provide a customerfirst experience that promotes a sales and service culture.
  • Conduct coaching sessions with Leads and Athletes to ensure performance expectations are met.
  • Ensure that the floor is stocked and merchandised to company standard.
  • Hold Associates accountable for compliance to all company policies and procedures.
  • Role model 100% compliance to all Health and Safety, Harassment and Loss Prevention regulations, policies, and procedures.
  • Analyze sales reports to identify sales opportunities.
  • Support Management in the delivery of ongoing training and follow up as required.
  • Support the recruitment of Associates as needed, including prescreens and interviews.
  • Review and update the Break Room Communication Board.
  • Open and close the store following established procedure.
  • Undertake all other relevant duties as required to ensure the store runs smoothly, efficiently and to expected standard in all areas.

Minimum
Qualifications

  • Minimum of 2 years experience in a retail leadership role.
  • Ability to motivate, train, and coach others to a higher level of success and accountability.
  • Proficient in Microsoft Office products and retail business systems.
  • Ability to work weekends, evenings and holidays as needed.

Duties of Responsibilities (DOR)

Visual Merchandising:


  • Implement all VM displays to comply with Nike Brand and Retailors standards (visual toolkit) & guidelines
  • Accountable for sales floor standards (replenishment, folding standards, size runs etc.)
  • Maintain & ensure VM equipment & audits (sale signage, shelves, hangers, size beads etc.)
  • Successfully execute new initiatives, floor sets and mannequin changes
  • Athlete and Coach empowerment educate the team in order for them to support the execution on VM fundamentals
  • Work effectively with BOH team to finish loadins in a timely manner
  • Ensure ongoing care and maintenance of displays, merchandise
  • Builds and maintains knowledge of visual merchandise strategies and current trends
  • Training of VM fundamentals to store team
  • COVID19 considerations:_
  • To keep our employees safe, we have implemented all health and safety procedures in accordance with the Ministry of Labor and Public Health guidelines and requirements_.

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