Administrative Support - Toronto, Canada - PACE Consulting Benefits & Pensions Ltd.

Sophia Lee

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Sophia Lee

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Description

What will I do?


As an Administrator, you will be responsible for the day-to-day client administration by providing support to various parties within the organization.

This position plays a leading role in contributing to and enhancing the overall client experience.


Responsibilities (but not limited to):


  • Provide administrative support to various parties within the organization such as Directors, Executives and other staff members
  • Create a variety of reports including services, renewals, RTQs, sales, and implementation
  • Acquire, analyze, and authenticate the accuracy of all information provided efficiently
  • Handle client questions and any issues, ensuring they are resolved in a professional and timely manner
  • Develop and maintain a strong working relationship with clients and insurance carriers
  • Act as the liaison between the client and the insurance carriers
  • Maintain and update CRM with current information on the client
  • General administration duties as assigned

What we need from you:


  • 2+ years experience as an administrative assistant/benefits administrator
  • Superior time management skills and effective multitasking abilities with excellent prioritization
  • Detailoriented
  • Excellent verbal and written communication skills
  • Demonstrates strong interpersonal skills, negotiation, analytical and problemsolving skills
  • Proficient in MS Office and CRM tools

It's a bonus if you have:

  • Knowledge and experience in group benefits/group retirement services
  • Certification or designation (i.e. PPAC, CEBS, GBA, RPA etc.)

Why our employees love PACE?


There's a reason why PACE is Great Place to Work Certified (3x) and one of the best workplaces in the Financial Services/Insurance Industry.


We offer:

  • Hybrid workforce
  • Competitive compensation
  • Employerpaid benefits
  • Paid time off between Christmas and New Year's Day
  • Fun social events and more

About Us
PACE is a leading provider of consulting and brokerage services for employee benefit and pension plans across Canada. PACE Consulting has complete access to all insurance companies underwriting employee benefits and employer-sponsored Pension and Group RRSP plans.

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