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- Escalation to L3 Support in timely manner when challenges require an even higher level of expertise and/or experience.
- Ability to effectively interact with stakeholders in implementation of new functionality and solving problems.
- Capability to coordinate and execute projects assigned. Basic understanding of IT infrastructure and troubleshooting.
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Consultant, Windows Administrator - Montréal, QC, Canada - Genpact
Description
Job Description - Consultant, Windows Administrator (L2) (ITOConsultant, Windows Administrator (L2) - ITO079311
G) is a global professional services and solutions firm delivering outcomes that shape the future.
Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Consultant, Windows Administrator (L2)The purpose of this job is to support and work on remediation of vulnerabilities and support Windows Systems, Virtualization, Implementing and troubleshooting of critical IT systems.
This position will also handle escalated incidents and perform root cause analysis of any problems that may arise out of Incident Report (IR) and/or proactive needs for business.
Expert in Configuring and administering windows server 2008/2012/2016.Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment.
Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration.
Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks.
Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machines.
Hardening and Monitoring of VM's ESX server's CPU, Memory, Disk, Network Utilization for Security Compliance.Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems.
Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring.
Install racked and stacked HP ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Create new VMware virtual machines to meet the specifications provided by the Client.
Involve in On Call rotation for supporting production strictly maintaining SLA's.
Perform necessary analysis to provide all required evidences to support the project requirements.
Graduate or postgraduate in Technology with Computers or Information Technology (IT) stream.
A degree in Computer Science, IT, Systems Engineering or a related qualification.
Knowledge of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Follow us on Twitter , Facebook , LinkedIn , and YouTube .Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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