Care Coordinator - Toronto, Canada - West Park Healthcare Centre

West Park Healthcare Centre

Verified Company

Toronto, Canada

4 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

"Fostering Transformation as a Care Coordinator at West Park Healthcare Centre"

West Park Healthcare Centre aids patients in reclaiming their lives by offering a comprehensive range of services, including inpatient, outpatient, and outreach programs for specialized rehabilitation and complex care following life-altering conditions like lung disease, amputation, stroke, and traumatic musculoskeletal injuries.

Position Overview:

Oversee end-to-end patient care, ensuring optimal length of stay and occupancy rates are achieved.**:

Accountabilities:

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To ensure comprehensive patient care management, including assessment for appropriate admission, coordination of services from pre-admission to post-discharge, and ongoing support for patients and families.
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This involves managing occupancy rates, patient flow, clinical documentation, and fostering community partnerships while meeting length of stay and occupancy rate targets.
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Provide clinical leadership, contribute to program development and research, participate in committees, and prioritize patient-focused, culturally appropriate care.

Liaise with referring agencies and provide ongoing support/education during the preadmission phase using Resource Matching and Referral (RM&R).
Coordinate the care of clients from preadmission to postdischarge, regularly assessing needs such as psychosocial support for the patient and family as well as funding support while meeting length of stay and occupancy rate targets.
Ensure timely and appropriate clinical documentation in the electronic patient record (EPR).
Develop strong relationships community providers to facilitate partnerships between patients, family, inpatient clinical team and referring agencies (e.g. Toronto Public Health).
Refer and coordinate consultant / discipline involvement as needed.
Support collection of clinical utilization data in collaboration with Service Manager.
Provide resource clinical leadership for the interprofessional team.
Provide leadership in program evaluation, program development and research as appropriate.
Participate in internal and external committees.
Partner with Service Manager to ensure clinical service goals are addressed.

Qualifications:

Bachelor's degree in a clinical discipline
Registration with appropriate regulatory college or eligibility for same and a member of relevant professional association/network preferred
Minimum of 4 years clinical professional background in a healthcare environment
Demonstrated clinical assessment skills including the ability to assess clients from preadmission to post discharge
Knowledge of external agencies (e.g., Toronto Public Health) and resources (e.g., alternate discharge locations)
Demonstrated ability to partner and work effectively with all levels of staff, the interprofessional team, physicians, patients, families and external agencies
Demonstrated ability to deal with complex mental health and behavioral issues
Ability to maintain effectiveness in varying environments and with different tasks, responsibilities and people
Demonstrated knowledge of and ability to provide patient centred care. Demonstrated organizational, problem solving, interpersonal, coaching, negotiation and facilitation skills.
Strong organizational skills to work independently in an unstructured, demanding environment
Ability to work a flexible schedule
Strong Windows based computer skills e.g. Microsoft Office Suite
Fluency in a language other than English an asset
Experience in a hospital & rehabilitation setting